Re: Flash based MOS going away?
Date: Mon, 16 Apr 2012 10:52:20 +0100
Message-ID: <CABe10sb=yB=L0CgMu7t7onMaOGkhTWT6nmWQHuVz9bbb8NSf2g_at_mail.gmail.com>
Hmm - odd
I get (as part of the sig I think) text of the below form which at least indicates a format for retrieving SR details when you know the SR number.
Oracle Customer Support
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- Flash-compatible Browsers: https://support.oracle.com/CSP/ui/flash.html#tab=Dashboard(page=Dashboard&id=()),(page=SRView&id=(&sr_number= <sr>))
- HTML Browsers: https://supporthtml.oracle.com/epmos/faces/SrDetail?srNumber=<sr>
- Mobile: https://support.oracle.mobi/MMOS/faces/srSearchRequest.jspx?sr= <sr> Note: This link is for technical Service Requests only. Non-technical Service Requests and On Demand Service Requests cannot be accessed from this link.
On Mon, Apr 16, 2012 at 10:42 AM, Nuno Souto <dbvision_at_iinet.net.au> wrote:
>
> Maybe the ones sent to you. The ones I receive from MOS most definitely
> only
> contain 1 (one) link, and it is to the flash site. And I do remember how
> to
> count, so it is definitely only one.
> --
> Cheers
> Nuno Souto
> in sunny Sydney, Australia
> dbvision_at_iinet.net.au
>
> Niall Litchfield wrote,on my timestamp of 12/04/2012 9:45 PM:
> > Current SR emails contain a flash link, an HTML link and a mobile link.
> This is
> > quite a new improvement.
> >
> > On Apr 12, 2012 11:42 AM, "Nuno Souto" <dbvision_at_iinet.net.au
> > <mailto:dbvision_at_iinet.net.au>> wrote:
> >
> > rjamya wrote,on my timestamp of 11/04/2012 5:17 AM:
> > > Per https://blogs.oracle.com/ebs/entry/the_new_my_oracle_supportit seems
> > > so, not that I'd miss it terribly. HTML site works just fine.
> >
> > What would be nice is if Oracle removed the flash url from their
> automated
> > replies and mailers.
> > I'm tired of clicking on one of their links from a support email
> notifying me of
> > a new message in an SR, only to end up at the flash site logon
> page...
> > I guess it takes a while for the left hand to receive the messages
> sent to both
> > appendages?
>
> --
> http://www.freelists.org/webpage/oracle-l
>
>
>
-- Niall Litchfield Oracle DBA http://www.orawin.info -- http://www.freelists.org/webpage/oracle-lReceived on Mon Apr 16 2012 - 04:52:20 CDT