Re: MOS - site changing again
From: Jared Still <jkstill_at_gmail.com>
Date: Wed, 4 Jan 2012 08:01:57 -0800
Message-ID: <CAORjz=MgRouC8f8dG7G-uCJGgNt0F-Rg65Ria5oLjsmPfa83Eg_at_mail.gmail.com>
On Thu, Dec 29, 2011 at 1:35 PM, John Thomas <jt2354_at_googlemail.com> wrote:
>
> 3) Response so slow to "Priority Handling" Sev 2 SRs I wanted to talk to a
> lawyer about remedies for non-fulfilment of contractual agreements.
>
>
Ditto that. One client is a bank that requires a patch for a fixup that oracle
forgot to include in an upgrade.
Date: Wed, 4 Jan 2012 08:01:57 -0800
Message-ID: <CAORjz=MgRouC8f8dG7G-uCJGgNt0F-Rg65Ria5oLjsmPfa83Eg_at_mail.gmail.com>
On Thu, Dec 29, 2011 at 1:35 PM, John Thomas <jt2354_at_googlemail.com> wrote:
>
> 3) Response so slow to "Priority Handling" Sev 2 SRs I wanted to talk to a
> lawyer about remedies for non-fulfilment of contractual agreements.
>
>
Ditto that. One client is a bank that requires a patch for a fixup that oracle
forgot to include in an upgrade.
The SR is a few weeks old now - it went 1+ weeks with 'Your analyst is away from the office...'
Just now I was reminded of something else I hope they can fix - make single signon to MOS really single - not two or three attempts before it gives up and takes you back to the initial signon page.
Jared Still
Certifiable Oracle DBA and Part Time Perl Evangelist
Oracle Blog: http://jkstill.blogspot.com
Home Page: http://jaredstill.com
-- http://www.freelists.org/webpage/oracle-lReceived on Wed Jan 04 2012 - 10:01:57 CST