Re: Oct 10g CPU patch download
Date: Wed, 2 Nov 2011 17:32:48 -0400
Premier support ended July 2010, everyone had access to extended support through July 2011. At this point, if you continue to pay for extended support, you will have access to all 10.2 patches issued through the time that you quit paying the extra 20% for extended support or extended support ends in July 2013. If you do not pay for extended support (but continue to pay the premier support fee), you are on sustaining support. During the extended support period, sustaining support only gives access to patches issued during the premier support period, i.e. through July 2010 (I still have access to patches released through July 2011, so it appears that Oracle is letting us continue to have access to the patches issued in the free year, so it seems Oracle is giving us access to more than indicated in the support documents). Once extended support ends, people on sustaining support have access to patches issued during both the premier and extended support periods, i.e. all patch es for 10.2 issued though July 2013.
On Nov 2, 2011, at 12:25 PM, MacGregor, Ian A. wrote:
> But extended support fees were waived for one-year, and the customers received this extension automatically. This extension expires July 31, 2011. If you have kept your premier support current, then you should be able to download patches.
> -----Original Message-----
> From: oracle-l-bounce_at_freelists.org [mailto:oracle-l-bounce_at_freelists.org] On Behalf Of Michael Brown
> Sent: Wednesday, November 02, 2011 8:40 AM
> To: mschmitt_at_uchicago.edu
> Cc: Job Miller; oracle-l_at_freelists.org
> Subject: Re: Oct 10g CPU patch download
> Extended support is now tied to a CSI and enforced. Before MOS, I guess we were supposed to realize that we were not supposed to download the patch.
> if you have not paid for extended support, you are on sustaining which means that you only have access to patches released before July 2010 for 10.2. On sustaining support, you will not get access to all the of the 10.2 patches until extended support ends in July 2013.
> Michael Brown