Re: OTN downloading problems
Date: Thu, 21 Jan 2010 09:42:48 -0500
over the years I have had periodic problems downloading from oracle support. sometimes i was able to download if i switch browsers (IE to firefox) and sometimes, I need to get someone with a different computer to download patches for me.
I have had alot of problems downloading on my current work PC (IE or firefox, windows XP). I have to get someone else in the office to do the download.
I have not been able to figure out why. someone with a similiarly built computer sitting right next to me can download.
On Tue, Jan 19, 2010 at 9:41 AM, Bill Ferguson <wbfergus_at_gmail.com> wrote:
> Is anybody else having problems downloading from OTN?
> I haven't been able to since since Friday or Saturday.
> Every time I select a file to download, then it takes me to the id and
> password page, so I provide those (I even went through the extra step
> to redo my password), and it just cycles back asking me to provide
> them again. If I click the "contact us" link, then I simply get a
> message "An error occurred while processing the request. Try
> refreshing your browser. If the problem persists contact the site
> administrator", but no contact info for the site administrator.
> I've tried this on two different computers with the same results. Our
> organization did make some more global changes Friday to 'improve'
> security, and those have already caused me untold grief, so maybe
> that's what my current problems are?
> -- Bill Ferguson