sigh - MOS again!

From: Dunbar, Norman <norman.dunbar_at_environment-agency.gov.uk>
Date: Wed, 25 Nov 2009 13:31:48 -0000
Message-ID: <919FC80F27E0C6428106496EDF92A7520A12F878_at_EXCCLUS05.PRODDS.NTNL>



Tried to log an SR this morning on MOS. It's loading fine and running at a decent turn of speed - so that's a dramatic improvement.

While logging my SR, it failed to upload a single file of any kind. Not good as we need to send traces.

When I pressed the button to "Submit SR" it took me right back to page one and all was blank! I had to re-enter everything! Most annoying and a right PITA.

Again, I pressed the "Submit SR" button - having re-entered everything - and this time it worked. Hooray! (Well, I still can't upload files!) but I now have two SRs logged for the same problem.

I also note that when I elect to be updated by email - there's no space to enter my email address, only a space for my phone number.

Sigh!

However, it is far better than it was recently, so kudos to Oracle for getting it sorted out this far.

Cheers,
Norm.

Norman Dunbar
Contract Oracle DBA
CIS Engineering Services
Internal : 7 28 2051
External : 0113 231 2051

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Received on Wed Nov 25 2009 - 07:31:48 CST

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