RE: oracle consulting sales calls when you open a support ticket?

From: Johnson, George <George.Johnson_at_gam.com>
Date: Thu, 29 Oct 2009 09:27:01 -0000
Message-ID: <A4AF649BCC498F47B854200B42DEC1190614C298_at_MSAS-LDN90P.global.gam.com>



I get them all the time probably because I am always pulling "toys" from OTN to play with.  

    Conversations usually go something like this....  

    Drone: "We noted that you had download software from OTN. Are you planning to start any major projects using any Oracle software XYZ in the next X months?"

    Me: "Sorry, but you're a cold caller and I am not at liberty to divulge any information."

    D: "Oh. Will you or your colleagues be performing any projects with the software?"

    M: "I can't answer that."
    D: "Ermm, could I forward some info about product XYZ to you to help you make a decision?"

    M: "No."
    D: "Do you have the names of any colleagues I could contact regarding Oracle software?"

    M: "No. Do you have any further questions?"
    D: "Not really..."
    M: "Thank you for your call, good day!"
    
 
________________________________

From: oracle-l-bounce_at_freelists.org
[mailto:oracle-l-bounce_at_freelists.org] On Behalf Of Guillermo Alan Bort Sent: 28 October 2009 22:01
To: jkstill_at_gmail.com
Cc: oracledbaquestions_at_gmail.com; oracle-l_at_freelists.org Subject: Re: oracle consulting sales calls when you open a support ticket?

        I never get those calls!!! perhaps because I always say that I have no influence whatsoever in purchase decisions... which is indeed true... and because I always work in a 1-5 people company... and because my address is 123 fake st :-P         

	cheers.
	Alan Bort
	Oracle Certified Professional
	
	
	
	On Wed, Oct 28, 2009 at 6:42 PM, Jared Still <jkstill_at_gmail.com>
wrote:         

                I too received such a call a couple weeks ago.

                They were quite up front in this case, mentioning that they had

                noticed I downloaded something-or-other, and making an inquiry

                into whether we needed any help.

                Can't blame them really, everyone is trying to make a living.

                Or Euro, Kroner, or whatever.

		Jared Still
		Certifiable Oracle DBA and Part Time Perl Evangelist
		Oracle Blog: http://jkstill.blogspot.com
		Home Page: http://jaredstill.com 




		On Wed, Oct 28, 2009 at 12:15 PM, Dba DBA
<oracledbaquestions_at_gmail.com> wrote:                 

                        anyone else getting these? It must be the bad economy. I got a call from someone at oracle. I asked him what ticket the call was about and he gave me a ticket that has been closed for a month. I took a good 5 minutes before he basically admitted that this was a sales call from oracle consulting.                          

                        At the rates that Oracle charges for consulting, I can't see this really working much.  

 Please consider the environment before printing



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Received on Thu Oct 29 2009 - 04:27:01 CDT

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