Re: oracle consulting sales calls when you open a support ticket?
From: David Mann <dmann99_at_gmail.com>
Date: Wed, 28 Oct 2009 15:52:59 -0400
Message-ID: <b9e32dc90910281252i1ad17afdvd7e64fcc9096c91_at_mail.gmail.com>
I get calls from regular sales droids whenever I hit the downloads section of OTN. I usually get a cryptic phone message a few days after the download which says "David this is xxx from Oracle, I have a question that only _you_ can answer, please call me back at 800...". It sounded like a setup from the start so I never called them back. When the person finally reached me at my desk it was not hard to connect his questions with my recent downloads. I have enough contact with the local Oracle folks, I don't need more people calling and duplicating the effort.
Date: Wed, 28 Oct 2009 15:52:59 -0400
Message-ID: <b9e32dc90910281252i1ad17afdvd7e64fcc9096c91_at_mail.gmail.com>
I get calls from regular sales droids whenever I hit the downloads section of OTN. I usually get a cryptic phone message a few days after the download which says "David this is xxx from Oracle, I have a question that only _you_ can answer, please call me back at 800...". It sounded like a setup from the start so I never called them back. When the person finally reached me at my desk it was not hard to connect his questions with my recent downloads. I have enough contact with the local Oracle folks, I don't need more people calling and duplicating the effort.
I did get a call from one of the support managers after a particularly scathing review of how a SR was (not) handled. That was pointless too.
-Dave
--
Dave Mann
www.brainio.us
www.ba6.us - Database Stuff - http://www.ba6.us/rss.xml
--
http://www.freelists.org/webpage/oracle-l
Received on Wed Oct 28 2009 - 14:52:59 CDT