My Oracle Support (arg!)

From: Ethan Post <>
Date: Wed, 28 Oct 2009 10:09:55 -0500
Message-ID: <>

So I log into My Oracle Support, I have an small issue and click the feedback button and post my issue.

I get an email saying my SR has been updated and to log in, click SR tab and have a look.

I do the above, the list of SR's does not contain the referenced SR. It says "technical SR's only", I click around, what have you, can not figure out how to see "non-technical SR's."

I click feedback again and explicitly explain that I can not reference the SR from the email and you are not allowed to reply to the email.

Guess what I get?...Another email referencing a new SR which I can not seem to find. Great.

Maybe I am thick and the solution to the above it rather obvious, but using My Oracle Support is one of those few times when I want to pick up my computer and throw it against a wall.

Received on Wed Oct 28 2009 - 10:09:55 CDT

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