Re: new metalink takes a while to see my SRs

From: Sandra Becker <sbecker6925_at_gmail.com>
Date: Mon, 26 Oct 2009 09:48:34 -0600
Message-ID: <3c5f7820910260848v3c709424ge1ee7b9a13fdd521_at_mail.gmail.com>



Unfortunately, my company insisted that I upgrade to IE8. I immediately started having problems with My Oracle Support. While on the phone with 3 different support people, I mentioned the problems I was having searching for anything. No one asked or mentioned that IE8 wasn't supported. Got that from this list. I informed management of the problem and was allowed to go back to IE7. I find it disappointing that support personnel just brushed me off with, "Gee, I don't know why that doesn't work" rather than working on the problem with me. It caused a delay in getting a critical patch we needed. Hopefully, along with "improved" performance of the app, we'll see improved performance with the personnel. It's good to have hopes and dreams even if unrealized.

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Sandy
Transzap, Inc.

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http://www.freelists.org/webpage/oracle-l Received on Mon Oct 26 2009 - 10:48:34 CDT

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