RE: My Support

From: Yong Huang <>
Date: Wed, 14 Oct 2009 07:48:21 -0700 (PDT)
Message-ID: <>

> So, does anyone know how to access the HTML (non-flash) version
> of My Oracle Support? Is it really just the same as the "Classic
> Metalink", or is it something new that's not available yet?

I think it's the same as the Classic Metalink. If you view source on the Metalink login page, you'll see this HTML code:

<p><input type="radio" id="flashChoice" name="verChoice" value="flash"... <br><input type="radio" id="htmlChoice" name="verChoice" value="html"...

So the internal name for the Classic Metalink is "htmlChoice". That's close to the name "HTML version".

> *Very* frustrating. I do, however, like the ability to easily
> refine searches and narrow results based on type of document,
> etc.

The Flash version is also frustrating in terms of computing resources. Just run Task Manager and watch firefox.exe or IEXPLORE.EXE. After you login, when you're on any of the first few tabs, CPU and memory usage is high, even if you don't do anything.

The ability to refine searches and search results is available in Classic Metalink too. The Advanced Search allows you to specify any or all keywords, plus other choices.

Yong Huang       

Received on Wed Oct 14 2009 - 09:48:21 CDT

Original text of this message