Re: My Support

From: Bill Ferguson <wbfergus_at_gmail.com>
Date: Tue, 13 Oct 2009 06:21:31 -0600
Message-ID: <4025610e0910130521p379578f3i4d0a2004bb31b3a1_at_mail.gmail.com>

It's also been discussed on the Oracle forums: http://forums.oracle.com/forums/thread.jspa?threadID=912647&start=135&tstart=0

"For those customers and partners who need to access My Oracle Support in a non-Flash Player environment, a HTML option will be still available after the upgrade. The HTML option will include a subset of functionality available on My Oracle Support. It will include:

• SR management, including create and update SR, attachments, and configuration association
• Browse and searching of the knowledgebase • Patch search and download
• My Oracle Support Communities
• Certify
• Favorites
• User administration
• Hot Topics
• Bug Summary
• Service Request Management Reports

The HTML option will not include the following functionality, which is only available in the full version of My Oracle Support:

• Systems
• Projects
• Healthchecks
• Patch Advice & Recommendations
• Inventory Reporting
• OnDemand Portal Functionality
• CRM OnDemand Service Requests & Knowledge

The same data will be presented in both interfaces, including your Favorites."

On Mon, Oct 12, 2009 at 7:11 PM, Adric Norris <spikey.mcmarbles_at_gmail.com> wrote:

> On Mon, Oct 12, 2009 at 15:59, chet justice <chet.justice_at_gmail.com> wrote:

>>
>> Just an FYI, it looks like Oracle has announced a HTML version (non-flash
>> player) at OOW this year.
>>

-- 
-- Bill Ferguson
--
http://www.freelists.org/webpage/oracle-l

Received on Tue Oct 13 2009 - 07:21:31 CDT