RE: Question about time accounting at your work
Date: Fri, 18 Sep 2009 16:52:42 -0400
Yes, we do project accounting codes. Besides our time sheets we also have two different ticket management systems. One for trouble calls (Remedy) and one for application support (Clearquest). We are covered with paper.
From my point of view you only have to solve one "big one" occasionally to demonstrate your worth. There are a lot of different work scenarios under the title of being a DBA. Sometimes the lack of appreciation for a DBA's efforts is remarkable. At my last non-government job at (sounds like) Furst Dayta Murchant Survices I corrected a number of issues saving hundreds of thousands of dollars in billing errors and oversights. Weekly, I received complaints about the number of hours billed against production support.
I think there is a certain amount of necessity to market yourself and make sure your boss knows you are a valuable resource. Don't hide your light. Let it shine!!!
Database Administrator II
Commonwealth of Pennsylvania
Department of Health
Bureau of Information Technology
2150 Herr Street
Harrisburg, PA 17103
From: oracle-l-bounce_at_freelists.org [mailto:oracle-l-bounce_at_freelists.org] On Behalf Of Taylor, Chris David
Sent: Friday, September 18, 2009 4:28 PM
Subject: Question about time accounting at your work
Ok fellow full-time employee DBAs I have a question. (Not for contractors :)
How many of you use project accounting at your place of work. Where every hour has to be accounted for against projects, or maintenance or some other code?
I was basically told I'm not "visible enough" --- this is 1 year after receiving a ton of awards and accolades for solving a problem at one of our sister companies. Now it "appears" that my value to the company is being questioned. I imagine questions like "What does he do all day?" are being asked.
Usually I lump database support into 1 group, and patches/maintenance into another group and performance tuning into a 3rd group. Now, I'm goign to have to start micromanaging my hours. I work for an internal IT department at a large corporation. I think we bill the other departments for services, but not sure.
Anyone else have to deal with this?
Sr. Oracle DBA
Ingram Barge Company
Nashville, TN 37205
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