Re: Flash-only Metalink

From: Alex Fatkulin <>
Date: Mon, 20 Jul 2009 10:54:51 -0400
Message-ID: <>

When 11G got that incident packaging functionality in ADRCI which was targeted at reducing support turn-around time, etc....

The first reply I've got from support after uploading incident package was... "please upload alert.log file".

(for these of you who did not put their hands around incident packages -- the package contains alert.log file already)

On Mon, Jul 20, 2009 at 10:17 AM, Niall
Litchfield<> wrote:
> that's OK, if you send all the details in an email and via
> RDA/CCM/trace files the first call back seems invariably be to ask for
> detail you've already supplied anyway :)

Alex Fatkulin,
Received on Mon Jul 20 2009 - 09:54:51 CDT

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