RE: Oracle products on vmware
Date: Wed, 13 May 2009 16:14:26 -0400
Well, we run a ton of VMWare for our environments - hundreds of VMs running Oracle, Oracle RAC, Sybase, SQL Server. However, the note does say:
"If a problem is a known Oracle issue, Oracle support will recommend the
appropriate solution on the native OS. If that solution does not work
the VMware virtualized environment, the customer will be referred to VMware
for support. When the customer can demonstrate that the Oracle solution
does not work when running on the native OS, Oracle will resume support,
including logging a bug with Oracle Development for investigation if required.
If the problem is determined not to be a known Oracle issue, we will
the customer to VMware for support. When the customer can demonstrate that the issue occurs when running on the native OS, Oracle will resume support, including logging a bug with Oracle Development for investigation
NOTE: Oracle has not certified any of its products on VMWare, and use of
Oracle products in the RAC environment is also not supported."
For us, that's okay, and I imagine in most cases Oracle will still do their best to support you. But having to recreate a new bug on a native platform is a scary proposition, especially if the problem was intermittent or causing serious issues.
[mailto:oracle-l-bounce_at_freelists.org] On Behalf Of Allen, Brandon
Sent: Wednesday, May 13, 2009 3:53 PM
To: katpopins21_at_yahoo.com; oracle-l_at_freelists.org Subject: RE: Oracle products on vmware
Sorry, but sounds like you were misled. Oracle has clearly stated that they will support their products running on VMWare - see ML 249212.1
[mailto:oracle-l-bounce_at_freelists.org] On Behalf Of kathy duret
if they find out you are running it on VMware Support could do the ... sorry don't support on VMware.
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