Re: support on 10G R2
Date: Mon, 2 Mar 2009 10:59:55 -0600
We are on Oracle E-Business suite and so we have seen the other side of lifetime support:
- Don't find any new bugs, Oracle will not be patching them
- Don't stop on the wrong version of apps because not every apps version will have the same upgrade options. (184.108.40.206 and 220.127.116.11 support an upgrade to 10gR2, but if you are on 18.104.22.168 you are stuck with 10gR1)
- Lots of patches for E-Business suite are not back ported. So you wind up doing an E-Business suite upgrade to get rid of performance or function bugs. Not a small thing.
So at best for us the Oracle lifetime support policy has been of strictly limited utility.
On Mon, Mar 2, 2009 at 9:36 AM, Goulet, Richard <Richard.Goulet_at_parexel.com>wrote:
> For years I've had to hassle with applications support and developers,
> as well as upper management to schedule database upgrades so that we
> don't end up running ancient stuff till it dies leaving us all in a
> pinch. Oracle's lifetime support policy has been a GOD sent. At least
> now I can tell people that we can remain on support, but the real boon
> is the extra 30% uplift in support fees that really moves damanagement.
> Funny how they understand when you phrase it in term they can
> Dick Goulet