Re: Custom Report in Grid Control has Issue with MS Outlook

Tried that Dick, unfortunately the same choices aren't available in Outlook 2007 once you do that. I found this article on the web about the new "functionality:"

http://www.howto-outlook.com/faq/wordhtml.htm

In part it states:

"

If you work in IT or if you have been closely following the release of Outlook 2007 you've probably heard already that Outlook 2007 will use Word as the engine to display HTML-formatted emails. There has been quite some fuss about this and actually it is still going on. So what is this really all about? Well, to put it short; because it breaks some stuff… But really, trust me, it's not completely a bad thing that it does so. Some background first

Now of course the Outlook developers at Microsoft didn't break it because they like to break things. Well… maybe they do, but not when it comes to Outlook though.
Outlook now only has to support 1 HTML engine which makes developing a lot easier and you'll get much more consistent behavior which increases your email experience. In previous versions Outlook displayed the emails with the HTML rendering engine from Internet Explorer and when you had Outlook as the email editor it used its own (limited) engine to generate it. When you had Word as the email editor it used the Word engine to generate HTML and offered Word composing features. With Outlook 2007 they decided to get rid of both Word and Outlook as the email editor and replaced it with a single completely new and revamped editor (with Ribbon support!) based on Word."

Unbelievable. It actually gets better (more ridiculous). Anyway, I put in a TAR and used the new Cam thingy. Oracle Support was so taken by my capture skills they called and we did a web conference. They couldn't reproduce it immediately because they don't use Outlook. But they acknowledged it's acting squirrelly and are looking into it.

On Thu, Dec 4, 2008 at 2:44 PM, Goulet, Richard <Richard.Goulet_at_parexel.com>wrote:

> Try under Tools.>Options->Mail Format.
>
>
> *Dick Goulet***
> Senior Oracle DBA
> PAREXEL International
> 978.313.3426
> * information transmitted in this communication is intended only for the
> person or entity to which it is addressed and may contain confidential
> and/or privileged material. Any review, retransmission, dissemination or
> other use of, or taking of any action in reliance upon, this information by
> persons or entities other than the intended recipient is prohibited. If you
> received this in error, please destroy any copies, contact the sender and
> delete the material from any computer.*
>
>
>
> ------------------------------
> *From:* oracle-l-bounce_at_freelists.org [mailto:
> oracle-l-bounce_at_freelists.org] *On Behalf Of *David Barbour
> *Sent:* Thursday, December 04, 2008 1:49 PM
> *To:* Niall Litchfield
> *Cc:* oracle-l_at_freelists.org
> *Subject:* Re: Custom Report in Grid Control has Issue with MS Outlook
>
> And guess what - I've got Outlook 2007. which has the Word editor embedded
> and you can't turn it off. It appears the only way to view this report
> properly is to display in a browser.
>
>
>
> On Thu, Dec 4, 2008 at 1:41 PM, David Barbour <david.barbour1_at_gmail.com>wrote:
>
>> Why yes it is. The way the output of the email is behaving right now
>> reminds me of the iPhone commercial where the owner is shaking the thing
>> trying to decide where to eat. Let me see what happens if I change the
>> editor. That will take me a while.
>>
>> On Thu, Dec 4, 2008 at 1:37 PM, Niall Litchfield <
>> niall.litchfield_at_gmail.com> wrote:
>>
>>> Is word set as the email editor? I ask because I've known word behave
>>> like that with installation reports (think series of screenshots).
>>>
>>> On Thu, Dec 4, 2008 at 5:27 PM, David Barbour <david.barbour1_at_gmail.com>wrote:
>>>
>>>> This is probably a flippin' Windows question, but it's got me stumped at
>>>> the moment. My manager had been having a recently departed member of our
>>>> team log CPU utilization details daily into a spreadsheet. There are five
>>>> servers involved, a database server and 4 application servers. Rather than
>>>> having the task rotate through the remaining members of our much shrunken
>>>> staff (including me), I 'mentioned' that I could email him a CPU report from
>>>> Grid Control.
>>>>
>>>> So far, so good.
>>>>
>>>> So I create the report. It shows our Central Instance/Database Server
>>>> (this is SAP) and the 4 Application Servers. Preview gives me 5 pretty
>>>> little graphs, properly labeled and everything.
>>>>
>>>> So far, so good.
>>>>
>>>> I email the report and when I get it in Outlook, the graphs and headers
>>>> change as I scroll! So I end up looking at the Central Instance graph twice
>>>> and Apps Server 2 three times, which changes as I scroll up and down the
>>>> email to the Central Instance once, Apps Server 1 once, and Apps Server 3 a
>>>> couple of times. Actually as I scroll up and down, it's a toss-up as to what
>>>> will show up on the screen.
>>>>
>>>> Not really sure it matters since I really doubt it'll ever be looked at
>>>> anyway (unless there's a problem), but just in case, and because I actually
>>>> care about my work ...................
>>>>
>>>> If I email it it gmail, it works like a champ.
>>>>
>>>> Looked in Metalink (My Oracle Support) and despite a number of creative
>>>> seraches (I do like the new search functionality - it's a lot better), can't
>>>> find any references.
>>>>
>>>> Okay, it's probably me. I've also messed around with my Outlook
>>>> Settings which merely served to temporarily disable and crash that whole
>>>> application.
>>>>
>>>> Anybody had a similar experience with emailed Grid Control reports?
>>>>
>>>
>>>
>>>
>>> --
>>> Niall Litchfield
>>> Oracle DBA
>>> http://www.orawin.info
>>>
>>
>>
>

--
http://www.freelists.org/webpage/oracle-l