RE: Anyone Using Kronos?

From: Scott Canaan <>
Date: Fri, 26 Sep 2008 12:39:11 -0400
Message-ID: <>

We finally got past the upgrade errors and have done ONE successful upgrade. We are planning on doing two more before we attempt production. What I ended up doing was to do an export of the tkcsowner user from production, drop the test database, create a new, empty test database as Oracle, then import the production export file into it. Then the Kronos admin ran the upgrade and it worked. There was one other change made while I was doing all this additional work that may be the real fix, but we are so far behind schedule that the admin doesn't want to test the theory. That was that he wiped the windows box clean, downloaded a fresh copy of Kronos 6 and installed there. I wasn't aware that he was doing that at the same time that he asked me to "please do what Kronos says and do the export / import".

I have never been able to get from Kronos why there would be a difference between doing an export / import and a clone and Oracle upgrade (or just an Oracle upgrade and then Kronos upgrade in place for production). Their answer is that it works that way and that's the only way to do it. This tells me that they also had problems at some point and stumbled on this "fix" and have no idea why it works (and probably don't really care). Their support has been adamant that this is the only way to have a successful upgrade. It only adds about 10 hours to the whole upgrade.  

Scott Canaan '88 (

(585) 475-7886

"Life is like a sewer, what you get out of it depends on what you put into it." - Tom Lehrer.  

-----Original Message-----
From: M Rafiq [] Sent: Friday, September 26, 2008 12:23 PM To:;; Scott Canaan Subject: RE: Anyone Using Kronos?  


What was the issue you identfied during kronos upgrade. I am expecting upgrade of kronos database from 8.1.7 to for Kronos v6 upgrade in foreseebale future.  


Date: Tue, 9 Sep 2008 07:24:01 -0400
To:; Subject: Re: Anyone Using Kronos?

We are in the midst of a v4.3 to v6 upgrade as well. We have been having problems with the upgrade.sql script getting an "invalid sql statement" error. We have just identified the problem. Is this the same error you are getting?  

Jeffrey Beckstrom
Database Administrator
Greater Cleveland Regional Transit Authority 1240 W. 6th Street
Cleveland, Ohio 44113

>>> "Scott Canaan" <> 9/8/08 4:23 PM >>>

   I'm looking for anyone else that is using Kronos. We are trying to upgrade from Workforce Central v5.1 to v6.0 and have been having problems. They have a script, called upgrade.sql that has an anonymous PL/SQL block in it that does a lot of dynamic SQL. That block aborts part way through as they are trying to convert all of their text fields from varchar2 to nvarchar2 (and char to nchar and clob to nclob). There is no exception processing in the block and I'm having trouble determining which table it is aborting on. We are creating the test database by cloning from production. The vendor says that we have to copy production to test via export / import to do the upgrade successfully. My answer to that is that if we can't successfully upgrade a clone of production, then how can we upgrade production?

   My question is: Has anyone successfully done this upgrade?  

We are on Oracle Enterprise Edition, upgraded from just prior to the Kronos upgrade. I know that this is a bit off-topic, but hopefully someone here has done this and can help point me in the right direction.  

Thank you,  

Scott Canaan '88 (

(585) 475-7886

"Life is like a sewer, what you get out of it depends on what you put into it." - Tom Lehrer.    

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Received on Fri Sep 26 2008 - 11:39:11 CDT

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