Re: Process Trumps Technology - Oracle Related? Maybe. Need Incisive Thinking
Date: Wed, 17 Sep 2008 12:42:38 -0400
Use as case study
The Challenger accident has frequently been used as a case study in the study of subjects such as engineering safety, the ethics of whistle-blowing, communications, and group decision-making. It is part of the required readings for engineers seeking a professional license in Canada and other countries. Roger Boisjoly, the engineer who had warned about the effect of cold weather on the O-rings, left his job at Morton Thiokol and became a speaker on workplace ethics. He argues that the caucus called by Morton Thiokol managers, which resulted in a recommendation to launch, "constituted the unethical decision-making forum resulting from intense customer intimidation."
On Wed, Sep 17, 2008 at 11:09:22AM -0500, Rich Jesse wrote:
> The Titanic story might work.
> Or sink...
> > Today, my brain is mush. If this goes too far off topic, please feel free
> > to respond to me directly. Looking for an analogy to illustrate to
> > non-technical management that good technology can be totally defeated by bad
> > process.