Re: srvctl remove asm generates PRKS-1033 and CRS-0214

Well, many hidden diagnostic features are there for Oracle support who *supposed* to be qualified enough to use them. Unfortunately, "standard level* support analysts don't seem to know anything about it let alone how to interpret the results. This forces us, mortals, into research and *grin* guessing what the output means.

Highly qualified analysts are extremely rare to step into SR. I feel that highly qualified people don't stay long in standard support and move on. In fact, I'm not sure (to say the least) that knowledge sharing in Oracle Corp. is working very well between support and development so the only way to decode some traces would be to get someone from development who has a clue or research it but that's when you have time. But hey, who of DBA's has that? ;-)

I wish someone from Oracle can prove me wrong. Please!

On 7/25/07, William Wagman <wjwagman_at_ucdavis.edu> wrote:
>
>
> Greetings,
>
> I would like to chime in and echo Charles' frustration with all the
> diagnostics and ask if anyone has a reasonable approach to understanding
> them. I too find them very complex and cryptic and on several occasions have
> tried to understand them, really to no avail. Based on my experience and
> from what I have seen expressed here it appears that not many Oracle
> analysts are readily fluent with the multitude of logs and traces which can
> be generated. Google helps but only to a very limited degree.
>
> Does there exist somewhere, either on MetaLink, technet or someone's web
> site a guide to understanding diagnostics in a RAC environment? Or am I just
> dreaming?
>
> Thanks.
>
>
> Bill Wagman
> Univ. of California at Davis
> IET Campus Data Center
> wjwagman_at_ucdavis.edu
> (530) 754-6208
>
>
> ________________________________
> From: oracle-l-bounce_at_freelists.org [mailto:oracle-l-bounce_at_freelists.org]
> On Behalf Of Charles Schultz
> Sent: Wednesday, July 25, 2007 5:55 AM
> To: Alex Gorbachev
> Cc: freelists
> Subject: Re: srvctl remove asm generates PRKS-1033 and CRS-0214
>
>
> Alex,
>
> Thanks for the "hints"; I look at these as diagnostic hints, not subject to
> the same limitation of guessing as say, problem resolution. *grin*
>
> To that end, I am finding that I am easily overwhelmed by all the
> diagnostics. What am I looking for? It seems to me that my Oracle Support
> Analyst should setup an OWC and step through these diagnostics with me,
> pointing out what I need to look for so we can both find the problem
> together, and from there discover (not guess) a resolution.
>
> When I use srvctl remove asm, what modules of CRS touched? Or rather, what
> modules do I need to turn tracing on to get the whole picture? I can see how
> the CRSOCR module would be relevant, but what about the CRSRES? Any more?
>
> I have used SRVM_TRACE, but again, not knowing what I am looking for, I did
> not discover much. Looks like crs_unregister returns an error, but I am not
> sure why. Yet.
>
> I will keep hitchhiking along this road. Thanks for all the feedback, from
> all of you.
>
>

-- 
Alex Gorbachev, Oracle DBA Brewer, The Pythian Group
http://www.pythian.com/blogs/author/alex http://www.oracloid.com
BAAG party - www.BattleAgainstAnyGuess.com
--
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