Re: srvctl remove asm generates PRKS-1033 and CRS-0214

Hear hear! I second that!

Can we get the Support analysts to join BAAG? =)

On 7/25/07, Alex Gorbachev <ag_at_oracloid.com> wrote:
>
> Well, many hidden diagnostic features are there for Oracle support who
> *supposed* to be qualified enough to use them. Unfortunately,
> "standard level* support analysts don't seem to know anything about it
> let alone how to interpret the results. This forces us, mortals, into
> research and *grin* guessing what the output means.
>
> Highly qualified analysts are extremely rare to step into SR. I feel
> that highly qualified people don't stay long in standard support and
> move on. In fact, I'm not sure (to say the least) that knowledge
> sharing in Oracle Corp. is working very well between support and
> development so the only way to decode some traces would be to get
> someone from development who has a clue or research it but that's when
> you have time. But hey, who of DBA's has that? ;-)
>
> I wish someone from Oracle can prove me wrong. Please!
>
>
> On 7/25/07, William Wagman <wjwagman_at_ucdavis.edu> wrote:
> >
> >
> > Greetings,
> >
> > I would like to chime in and echo Charles' frustration with all the
> > diagnostics and ask if anyone has a reasonable approach to understanding
> > them. I too find them very complex and cryptic and on several occasions
> have
> > tried to understand them, really to no avail. Based on my experience and
> > from what I have seen expressed here it appears that not many Oracle
> > analysts are readily fluent with the multitude of logs and traces which
> can
> > be generated. Google helps but only to a very limited degree.
> >
> > Does there exist somewhere, either on MetaLink, technet or someone's web
> > site a guide to understanding diagnostics in a RAC environment? Or am I
> just
> > dreaming?
> >
> > Thanks.
> >
> >
> > Bill Wagman
> > Univ. of California at Davis
> > IET Campus Data Center
> > wjwagman_at_ucdavis.edu
> > (530) 754-6208
> >
> >
> > ________________________________
> > From: oracle-l-bounce_at_freelists.org [mailto:
> oracle-l-bounce_at_freelists.org]
> > On Behalf Of Charles Schultz
> > Sent: Wednesday, July 25, 2007 5:55 AM
> > To: Alex Gorbachev
> > Cc: freelists
> > Subject: Re: srvctl remove asm generates PRKS-1033 and CRS-0214
> >
> >
> > Alex,
> >
> > Thanks for the "hints"; I look at these as diagnostic hints, not subject
> to
> > the same limitation of guessing as say, problem resolution. *grin*
> >
> > To that end, I am finding that I am easily overwhelmed by all the
> > diagnostics. What am I looking for? It seems to me that my Oracle
> Support
> > Analyst should setup an OWC and step through these diagnostics with me,
> > pointing out what I need to look for so we can both find the problem
> > together, and from there discover (not guess) a resolution.
> >
> > When I use srvctl remove asm, what modules of CRS touched? Or rather,
> what
> > modules do I need to turn tracing on to get the whole picture? I can see
> how
> > the CRSOCR module would be relevant, but what about the CRSRES? Any
> more?
> >
> > I have used SRVM_TRACE, but again, not knowing what I am looking for, I
> did
> > not discover much. Looks like crs_unregister returns an error, but I am
> not
> > sure why. Yet.
> >
> > I will keep hitchhiking along this road. Thanks for all the feedback,
> from
> > all of you.
> >
> >
>
>
> --
> Alex Gorbachev, Oracle DBA Brewer, The Pythian Group
> http://www.pythian.com/blogs/author/alex http://www.oracloid.com
> BAAG party - www.BattleAgainstAnyGuess.com
>

-- 
Charles Schultz

--
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