RE: New record for sales call?

I agree with John it was a nice apology. Mistakes do happen.

A new sales person would see this list as a gold mine for lead and probably does not understand what this list is all about. Not excusing the behavior but trying to explain. We should not condemn a company for one persons mistake.

It not the first time it has happened on this list and probably not the last time either.

Let's just continue to educate and help each other.

Kathy

"Hallas, John (EXP N-ARM)" <john.hallas_at_lmco.com> wrote: Well I took it as a very good response, an acknowledgement of a mistake and a promise not to let it happen again.

Well done Mr Norris.

John

-----Original Message-----
From: oracle-l-bounce_at_freelists.org
[mailto:oracle-l-bounce_at_freelists.org] On Behalf Of sdlockhart_at_bigplanet.com
Sent: 14 June 2007 05:46
To: oracle-l_at_freelists.org
Subject: Re: New record for sales call?

Odd way to apologize.

"no one at ITC will use this list's postings for commercial gain EVER again"

except, apparently, to make yet another commercial announcement for ITC.

• Original Message ----- From: Dan Norris Date: Wednesday, June 13, 2007 9:39 pm Subject: Re: New record for sales call?

> Paul and all Oracle-L subscribers,
>
> I am a practice manager at IT Convergence. On behalf of ITC, I
> apologize for your experience with our sales team and I can assure
> you that no one at ITC will use this list's postings for
> commercial gain EVER again. This behavior is neither promoted nor
> allowed, but was an attempt by an inexperienced sales person to
> identify an opportunity. I have communicated very clearly to our
> Executive Vice President and President as well as other key
> managers in the sales team that Oracle-L should never, ever be
> used as a tool for lead generation. I assure you that my
> communication to them could not be more clear. (I'm very upset by
> this event.)
>

>
> Regards,
> Dan Norris
> Technology Services Practice Manager
> IT Convergence
> dannorris_at_dannorris.com
> dnorris_at_itconvergence.com
>
>

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