RE: Interconnect

I am guilty of leading this thread off-track. But as Gopal said "YMMV", my MM has varied always to the south every single time the SR has been routed to BLR. Being born and brought-up all my life in BLR except for the past 7 yrs, I would love to say Oracle support from BLR is wonderful, but alas it aint true. For the me the best has been Aus everytime.  

By beef is very simple - when a customer comes to you with a problem ( and when you make him give you all he has in terms of $$$ for paid support, log files, RDA extracts and such ) is it too much ask of Support to atleast go thru them instead of just trashing the TAR as on unsupported platform ? 99% of the time I would have solved issues on my own, sometimes with help from this august listers, googling, books etc. Unfortunately for me sometimes TAR seems to be the only way and all of my rants so far follow faithfully :-)  

Thanks and have a good day.  

Shreeni
(630) 401-2887 (Mobile)
(630) 837-1730 (Home)
 

From: oracle-l-bounce_at_freelists.org [mailto:oracle-l-bounce_at_freelists.org] On Behalf Of Alex Gorbachev
Sent: Sunday, February 11, 2007 11:51 AM To: Kevin Closson
Cc: Oracle-L Freelists
Subject: Re: Interconnect

On 2/11/07, Kevin Closson <kevinc_at_polyserve.com> wrote:

No arguments from me, but these are the guys that say they can povide better Operating System support than RH, right?

That's another story. Let's see how they want to pull this out. By all means it's supposed to be a fiasco right at birth but life is full of surprises.

Actually, has anyone already experienced unbreakable Linux support from Oracle?

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