RE: Interconnect

I did ask Support to 'up' my sev priority but Support never responded. The irony is whenever I am stuck with Support in Bangalore/India, the resolution/attempt to resolve the problem is deplorable. My plan is to re-open after a few more days and hope that I get routed to UK or Aus support who I find to be exemplary.

Thanks and have a good day.  

Shreeni
(630) 401-2887 (Mobile)
(630) 837-1730 (Home)

-----Original Message-----
From: Kevin Closson [mailto:kevinc_at_polyserve.com] Sent: Friday, February 09, 2007 11:13 PM To: gorbyx_at_gmail.com; shreeni_at_sbcglobal.net Cc: Chandra.Pabba_at_fmr.com; shivaswamykr_at_gmail.com; Oracle-L Freelists Subject: RE: Interconnect

I can tell you all for certain that a good deal of the RAC testing is done with the multiple-instance/single system model. I'm talking functional testing...it has been that way since OPS.

-----Original Message-----
From: oracle-l-bounce_at_freelists.org
[mailto:oracle-l-bounce_at_freelists.org] On Behalf Of Alex Gorbachev Sent: Friday, February 09, 2007 6:11 PM
To: shreeni_at_sbcglobal.net
Cc: Chandra.Pabba_at_fmr.com; shivaswamykr_at_gmail.com; Oracle-L Freelists Subject: Re: Interconnect

On 2/8/07, Shreeni <shreeni_at_sbcglobal.net> wrote:
> The unsupported thing about my config is that my RAC is Single Node.

Single node RAC must be fully supported configuration. They are just lazy. Call them and request to talk to duty manager and show your dissatisfaction and how you believe your case should be handled.

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Best regards,
Alex Gorbachev

The Pythian Group
Sr. Oracle DBA

http://www.pythian.com/blogs/author/alex/
http://blog.oracloid.com
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