RE: Pet Peeve

From: Hallas, John <john.hallas_at_eds.com>
Date: Mon, 15 Jan 2007 12:39:26 +0100
Message-ID: <C353F42ACF29E240B9050B86F1852A4F0128200F@nlspm204.emea.corp.eds.com>

WeBIV that Oracle employees use is a much better front-end to Metalink. The on-site rep has often found articles I have been unable to find, using the same keyword search.

It was supposed to be rolled out to the general public, i.e. the paying customer but not heard anything on that matter for at least a year.

John

EDS - EMEA Integration Engineering / ABN AMRO Account Location: Floor 3 Paalbergweg 21-23, 1105 AG Amsterdam-Zuidoost, Netherlands

Desk Phone +31 (0) 203 434 075

From: oracle-l-bounce_at_freelists.org on behalf of Joel.Patterson_at_crowley.com Sent: Fri 1/12/2007 10:06 PM
To: sacrophyte_at_gmail.com; Thomas.Mercadante_at_labor.state.ny.us Cc: oracle-l_at_freelists.org
Subject: RE: Pet Peeve

I tend to agree. Sometimes I will simply google it as with all the information out in the internet It seems to be able to find more relevant documents faster. Whats up with that? Other times, I'll just log as SR simply cause I'm wasting time on the search.

Joel Patterson
Database Administrator
joel.patterson_at_crowley.com
x72546
904 727-2546

From: oracle-l-bounce_at_freelists.org [mailto:oracle-l-bounce_at_freelists.org] On Behalf Of Charles Schultz Sent: Friday, January 12, 2007 2:22 PM
To: Thomas.Mercadante_at_labor.state.ny.us
Cc: oracle-l_at_freelists.org
Subject: Re: Pet Peeve

Agreed. I have always been negatively amazed at how poor the searching on metalink was. I have been asking for a utility to text search owned TAR/SRs for years, and they still have nothing. They would do well to make an investment and hire some folks to revamp their flagship Support web site.

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Received on Mon Jan 15 2007 - 05:39:26 CST