Re: RSS Feeds, Metalink and a New Sign Out Button

I would like to see is:
Update SR, Close SR and Go To Top buttons at the end of the SR request, so I will not have to hit ctrl+home to press those buttons.

Adar Yechiel
Rechovot, Israel

Post, Ethan wrote:

> Anyone want to start a pool on when Metalink will start offering RSS
> feeds for new/updated articles, scripts. bugs etc...Why do I still
> need to log in to see this stuff? DANG!
>
> However, they are going to give us new sign out capability! How very
> 90's! And TAR is going to be SR, WOW! What an improvment!
>
> OK, enough of that. Please post your gripes, complaints about metalink
> here. I watched the demo of the new UI and I am not even sure it is an
> improvments unless you are a new user, I am sure it is easier for new
> users and things will likely be the same for more experienced users.
>
> What would you like to see?
> * RSS Feeds for just about everything.
> * Automated searches which will email me with updates, or provide
> RSS feed.
> * better search, just buy a dang Google engine
>
> What do you hate?
> * new design requires too many keystrokes to navigate/see information.
> * UI looks clunky, talk to the folks that do main Oracle site, it
> is much better
> * all manual
> * looks 10 years behind the times
>
> What could be done to make it better?
> * I quote from the presentation "We are excited about the new sign
> out capability", that fact that you are excited about a obvious
> feature that has been around for 10+ years on 99% of all sites with
> "sign in" is scary, you could so almost everything better.
>
> * when I open a "SR" I want to know the second someone looks at it,
> as soon as the email chain goes back and forth 3 times with stuff like
> "did you check the alert log" I want ticket automatically escalated
> and I want the ability to rate the people I work with, I want to see
> all of his/her ratings for the last 60-90 days and when I click the
> "this guy is no help" checkbox it will get escalated more quickly if
> his/her ratings are lower than average.
>
> * I want to know how long the person I am talking to has worked
> with Oracle and in what capacity, I want to know how many issues they
> are dealing with currently, I want to know what thier hours are in my
> time zone.
>
> * I want a thing like Amazon.com where when I am working with one
> support rep it says "Other users who worked with Jack found that Sue
> solved their problem, click here to request help from Sue."
>
> * I want the ability to comment on any article/script/bug etc...
> * If I comment on an item, I want the option to get an email the
> next time someone else comments.
>
> Well enough of my rant. Would appreciate the thoughts of others however.
>
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