RE: Vendors supporting patch levels

From: Bob Murching <bob_murching_at_budco.com>
Date: Wed, 19 Oct 2005 13:34:36 -0400
Message-Id: <200510191735.EDS37575@mail1.budco.com>

Depends a lot on the specific release in question.

My experience has been that support generally is good so long as the major release is under support. If the TAR identifies a bug that's fixed in a later patchset, however, requesting backports can be a challenge. That rarely is a hill I want to die on, and I find that staying with the more recent patchsets (perhaps not every single one but every 3rd patchset depending on community feedback) is the path of least resistance.

-----Original Message-----

From: oracle-l-bounce_at_freelists.org [mailto:oracle-l-bounce_at_freelists.org] On Behalf Of BP
Sent: Wednesday, October 19, 2005 12:44 PM To: Oracle-L
Subject: Re: Vendors supporting patch levels

Thanks everyone.

I've haven't opened any TAR's yet but can anyone tell me how Oracle Support reacts when reqeusting help with an unpatched server?

Brian
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http://www.freelists.org/webpage/oracle-l Received on Wed Oct 19 2005 - 12:38:37 CDT