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RE: Re: anyone else get told they have to wait 4 months for a bug fix?

From: DENNIS WILLIAMS <DWILLIAMS_at_LIFETOUCH.COM>
Date: Tue, 25 May 2004 08:26:10 -0500
Message-ID: <0186754BC82DD511B5C600B0D0AAC4D607B006B1@EXCHMN3>


Ryan

   The problem is that the patch may cause an unexpected side-effect in another part of the code, or when some feature is used, but wasn't thoroughly tested for. If you read Oracle bug reports, you will see many examples of these types of side-effects. Even with the comprehensive testing performed on a complete Oracle version or patchset, bugs are still overlooked, hence the reason for bug reports.

   With a one-off patch there is typically no opportunity for the software vendor to marshal the testing resources needed to thoroughly test the now-new version of the application. To perform that degree of testing would require delay in the availability of the critical patch. That is why a prudent person only applies patch sets because these have some degree of comprehensive testing. Even better, wait until other sites have had the opportunity shake out the bugs from a new patchset before applying it to your most critical applications.

Dennis Williams
DBA
Lifetouch, Inc.
dwilliams_at_lifetouch.com

-----Original Message-----
From: oracle-l-bounce_at_freelists.org
[mailto:oracle-l-bounce_at_freelists.org]On Behalf Of ryan.gaffuri_at_cox.net Sent: Monday, May 24, 2004 11:43 AM
To: oracle-l_at_freelists.org; oracle-l_at_freelists.org Subject: Re: Re: anyone else get told they have to wait 4 months for a bug fix?

what problems did you have with one off patches? This is a critical error that can interrupt service.
>
> From: Tim Gorman <tim_at_sagelogix.com>
> Date: 2004/05/24 Mon AM 11:29:35 EDT
> To: <oracle-l_at_freelists.org>
> Subject: Re: anyone else get told they have to wait 4 months for a bug
fix?
>



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Received on Tue May 25 2004 - 08:27:37 CDT

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