| Oracle FAQ | Your Portal to the Oracle Knowledge Grid | |
 |
 | |||
| Oracle FAQ | Your Portal to the Oracle Knowledge Grid | |
|
| |||
Home -> Community -> Mailing Lists -> Oracle-L -> Re[3]: how good is oracle tech support?
Wednesday, April 7, 2004, 11:15:14 AM, DENNIS WILLIAMS (DWILLIAMS_at_LIFETOUCH.COM) wrote:
DW> sk yourself the question: "Would I like to change my job and sit
DW> on the phone all day listening to customers whine and even curse"?
I'm not so sure about the phone part, and I definitely wouldn't need the cursing part, but I actually do tend to enjoy troubleshooting. Doing that sort of work over the phone though, is exceedingly difficult. I used to do a bit of phone support in one of my early jobs. Success depends as much on the caller as on the support person.
Best regards,
Jonathan Gennick --- Brighten the corner where you are http://Gennick.com * 906.387.1698 * mailto:jonathan@gennick.com
Join the Oracle-article list and receive one article on Oracle technologies per month by email. To join, visit http://four.pairlist.net/mailman/listinfo/oracle-article, or send email to Oracle-article-request_at_gennick.com and include the word "subscribe" in either the subject or body.
 |
 |