Oracle FAQ Your Portal to the Oracle Knowledge Grid
HOME | ASK QUESTION | ADD INFO | SEARCH | E-MAIL US
 

Home -> Community -> Mailing Lists -> Oracle-L -> RE: RE: how good is oracle tech support?

RE: RE: how good is oracle tech support?

From: Goulet, Dick <DGoulet_at_vicr.com>
Date: Tue, 6 Apr 2004 16:43:38 -0400
Message-ID: <4001DEAF7DF9BD498B58B45051FBEA656D837D@25exch1.vicorpower.vicr.com>


Jared,

        I won't comment on Language, but OTS has been relatively very good in = my experience. Some problems take way too long to get resolved and some = of those never do get there. I personally believe they place way too = much dependency on your being on the latest & greatest version, = especially when they know the third party vendor your dealing with = doesn't support the latest release. As for internal stuff, Steve is = above all the guru of the internals. Read his books, disagree with him = on some points, but then I disagree with OTS on what's happening inside = sometimes as well. Sometimes I win, sometimes I lose. It's all in a = days work.

Dick Goulet
Senior Oracle DBA
Oracle Certified 8i DBA



Please see the official ORACLE-L FAQ: http://www.orafaq.com

To unsubscribe send email to: oracle-l-request_at_freelists.org put 'unsubscribe' in the subject line.
--

Archives are at http://www.freelists.org/archives/oracle-l/ FAQ is at http://www.freelists.org/help/fom-serve/cache/1.html
Received on Tue Apr 06 2004 - 15:42:00 CDT

Original text of this message

HOME | ASK QUESTION | ADD INFO | SEARCH | E-MAIL US