From oracle-l-bounce@freelists.org Fri Mar 5 04:52:21 2004 Return-Path: Received: from air189.startdedicated.com (root@localhost) by orafaq.com (8.11.6/8.11.6) with ESMTP id i25AqL603163 for ; Fri, 5 Mar 2004 04:52:21 -0600 X-ClientAddr: 206.53.239.180 Received: from turing.freelists.org (freelists-180.iquest.net [206.53.239.180]) by air189.startdedicated.com (8.11.6/8.11.6) with ESMTP id i25AqIo03151 for ; Fri, 5 Mar 2004 04:52:18 -0600 Received: from turing (localhost [127.0.0.1]) by turing.freelists.org (Avenir Technologies Mail Multiplex) with ESMTP id 4846B394E4E; Fri, 5 Mar 2004 05:51:27 -0500 (EST) Received: with ECARTIS (v1.0.0; list oracle-l); Fri, 05 Mar 2004 05:50:26 -0500 (EST) X-Original-To: oracle-l@freelists.org Delivered-To: oracle-l@freelists.org Received: from web60709.mail.yahoo.com (web60709.mail.yahoo.com [216.109.117.232]) by turing.freelists.org (Avenir Technologies Mail Multiplex) with SMTP id 782E3394D0F for ; Fri, 5 Mar 2004 05:50:24 -0500 (EST) Message-ID: <20040305105430.85029.qmail@web60709.mail.yahoo.com> Received: from [24.191.74.11] by web60709.mail.yahoo.com via HTTP; Fri, 05 Mar 2004 02:54:30 PST Date: Fri, 5 Mar 2004 02:54:30 -0800 (PST) From: Rachel Carmichael Subject: RE: Oracle 911 Article To: oracle-l@freelists.org In-Reply-To: MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii X-archive-position: 523 X-ecartis-version: Ecartis v1.0.0 Sender: oracle-l-bounce@freelists.org Errors-To: oracle-l-bounce@freelists.org X-original-sender: wisernet100@yahoo.com Precedence: normal Reply-To: oracle-l@freelists.org X-list: oracle-l our change management process works that way.... even emergency changes have to go through an accelerated process in test --- Niall Litchfield wrote: > > You guys are going to enjoy this :-). > > > > I just read a very interesting article that managed to insult > > some of my > > favorite Oracle authors and the entire state of Alabama! > > Hmm we have a script with a number of ctas statements in it > > Where 'pope'='catholic' > Where 'manager name'='in' > Where 'niall'='big and clever' etc > > I read the alabama comment in the same light. > > > Now > > I've heard Mr. > > Burleson speak before, and I must admit that I thought he was > > a dynamic and > > entertaining speaker. But do you really think that Oracle > > Support has ever > > told anyone to call HIM to solve their performance problems > > (his article > > makes this claim)? > > I doubt that oracle support make specific partner recommendation in > an iTAR though they might. On the other hand if you have purchased > support from oracle because you have no-one experienced in house > (though why you would then be running oracle is beyond me) I can > imagine support saying something along the lines of , "well if you > are uncomfortable with doing this you might hire either ourselves or > a third party oracle specialist to do this work for you". The first > consultancy site that is returned in a google search for "oracle > expert" is www.dba-oracle.com > > In general I didn't like the tone of the article, but I do have to > agree with jonathan that the article focusses on business problems > and implications for clients, I like that. That said I find this > approach hard to square with "Unlike academic and scientific Oracle > DBAs who demand proofs and reproducible results before making an > Oracle change". We can't be the only Oracle house that has a change > management process that involves reproducing problems on test and > applying a fix to show that it works first can we? This is a business > process and definitely not a result of the DBA insisting on proof > before changes are applied. All good change management requires some > evidence that the change will have the desired effect - doesn't it? > > Niall Litchfield > Oracle DBA > Audit Commission > +44 117 975 7805 > > > > > > > ********************************************************************** > This email contains information intended for > the addressee only. It may be confidential > and may be the subject of legal and/or > professional privilege. Any dissemination, > distribution, copyright or use of this > communication without prior permission of > the sender is strictly prohibited. > ********************************************************************** > > ---------------------------------------------------------------- > Please see the official ORACLE-L FAQ: http://www.orafaq.com > ---------------------------------------------------------------- > To unsubscribe send email to: oracle-l-request@freelists.org > put 'unsubscribe' in the subject line. > -- > Archives are at http://www.freelists.org/archives/oracle-l/ > FAQ is at http://www.freelists.org/help/fom-serve/cache/1.html > ----------------------------------------------------------------- __________________________________ Do you Yahoo!? Yahoo! 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