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Re: 24 x 7 x 365

From: Mark Richard <mrichard_at_transurban.com.au>
Date: Wed, 10 Dec 2003 13:24:33 -0800
Message-ID: <F001.005D9752.20031210132433@fatcity.com>

Hi,

Unfortunately I'm gonig to add the negative view, like several others have...

True 24x7x365 (good pick-up Pete on the 7 year thing) will be limited by much more than database and operating system availability. We just did a major software upgrade last weekend and part of the upgrade involved the conversion of 250+ million records in the database - that takes time no matter what. Yes, with unlimited budget and time constraints we could get the outage down to nothing but at the end of the day it's easier for the business to manage an outage.

Our system was offline for a total of about 10 hours yet traffic drives on our tollroad all the time so: The roadside is designed to backlog transactions for several days, our system has capacity to catch up backlogs fairly fast (within a day we had caught up again), we have an alternative front-end system that can backlog feeds, and finally we designed our conversion process to do as much as possible before the outage.

We are also on 8.1.7 enterprise and don't use OPS/RAC - instead we have the alternative processes in place to ensure the business can function. Perhaps your company can consider a similar alternative? As others have said - it can be VERY difficult to remove every possible outage and it can be much easier to manage a small outage every few months.

Regards,

      Mark.

                                                                                                                                      
                      "Tracy Rahmlow"                                                                                                 
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Hello,
Our company would like to know whether or not Oracle supports true 24x7x365 availability for an oltp database. We currently are using the 8.1.7 enterprise edition. Does an architecture exist whereby we can upgrade the database and/or operating system and not cause an outage? Will RAC solve this issue? Are there any other areas of concerns that I should be thinking about? For example, analyzing with the validate clause and its impacts on the transaction system. Thanks

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Author: Mark Richard
  INET: mrichard_at_transurban.com.au

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Received on Wed Dec 10 2003 - 15:24:33 CST

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