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RE: Great story! Metalink down caused inhouse crash

From: DENNIS WILLIAMS <DWILLIAMS_at_LIFETOUCH.COM>
Date: Fri, 07 Nov 2003 09:19:32 -0800
Message-ID: <F001.005D5FB6.20031107091932@fatcity.com>


Thanks for sharing that Bambi. Really brightened up my Friday.

-----Original Message-----
Sent: Friday, November 07, 2003 10:45 AM To: Multiple recipients of list ORACLE-L

At my last project, we were putting in OraFin and we had a team of Oracle consultants doing up the front-end setup stuff (populating screens, etc). Well, one day, I get this panicked call that "the system" was down. Well, of course, that was silly. The system was up just fine, thank-you-very-much, and the database was fine, and even "my" version of the app was just fine-and-dandy. This reminded me of the old lightbulb joke ("I got one over here just like it and it works fine for me"), so I tried to log in as the user from "my" app, and it worked fine. I went upstairs, and sure-nuf, she couldn't log in and couldn't log in. She *swore* she had never logged onto Unix and had never changed *anything* except data, and it was working fine til 9:15 then boom! Well, after awhile, I ran out of ideas and tried to log a TAR, and, as you can tell from the subject line, Metalink was down. It was down all morning, and started coming up slowly around 1pm. When I was finally able to enter the text of the TAR, I was just about to log the TAR and my phone rang with a "Gee, you fixed it, thank you!". Well, *that* was a bit too much of a coincidence for me. Well, the upshot of the whole thing was that, for whatever reason, in their setups, they wanted the actual Oracle splash page to come up instead of the one that ships with OraFin and one of their in-house experts who had since disappeared had hardcoded in the server that hosted Metalink into the app.

And the really great thing was when I took out the reference to that machine leaving the default splash screen as was, they didn't even notice. What a day that was!

Bambi.

-----Original Message-----
Sent: Thursday, November 06, 2003 11:24 AM To: Multiple recipients of list ORACLE-L

I think it had nothing to do with support contract ... this morning it looks like (from reports so far) there was probably a hiccup at metablink ... I experienced the same, but was back in, in about 10 seconds.

Raj




Rajendra dot Jamadagni at nospamespn dot com All Views expressed in this email are strictly personal. QOTD: Any clod can have facts, having an opinion is an art !

-----Original Message-----
Sent: Thursday, November 06, 2003 10:20 AM To: Multiple recipients of list ORACLE-L

I'm in. Are you sure that your support contract has not expired?




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Author: Jamadagni, Rajendra
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Author: DENNIS WILLIAMS
  INET: DWILLIAMS_at_LIFETOUCH.COM
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