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Home -> Community -> Mailing Lists -> Oracle-L -> RE: DBA Support Database
Ron
Our help desk people use a software application that is capable of storing configuration information like this. You may want to check with them first to see if they already have something you can build on rather than starting something new. Unless I'm missing something, what you describe sounds pretty simple in terms a database design. You may want to think about what types of steps you want them to take before calling you. Oh yeah, don't forget to put listeners on your list. Nothing like an overlooked listener to get everyone's underwear in a bunch.
Dennis Williams
DBA
Lifetouch, Inc.
dwilliams_at_lifetouch.com
-----Original Message-----
Sent: Thursday, October 30, 2003 9:30 AM
To: Multiple recipients of list ORACLE-L
I was thinking about putting together a database that contains a list of DBAs, servers, databases, and applications. The database would be used by the Helpdesk and Management to see who is responsible for a given application or database when problems occur.
I thought I would check first and see if anyone has already designed such a database and might be willing to share it.
Thanks!
Ron Smith
--
Please see the official ORACLE-L FAQ: http://www.orafaq.net
--
Author: Smith, Ron L.
INET: rlsmith_at_kmg.com
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Fat City Network Services -- 858-538-5051 http://www.fatcity.com San Diego, California -- Mailing list and web hosting services ---------------------------------------------------------------------To REMOVE yourself from this mailing list, send an E-Mail message to: ListGuru_at_fatcity.com (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing). Received on Thu Oct 30 2003 - 09:44:25 CST
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