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Re: RE: Cary's Book - new topic

From: Mladen Gogala <mgogala_at_adelphia.net>
Date: Thu, 09 Oct 2003 03:59:24 -0800
Message-ID: <F001.005D28C6.20031009035924@fatcity.com>


Connor, you're the best!

On 2003.10.08 21:09, Connor McDonald wrote:
> Cary, you're intention is good, but you need to take
> the more effective (Dirty Harry) approach:
>
> Customer: "It's Slow"
> Me: What is?
> Customer: The application. Make it fast.
> Me: Maybe I can make it fast, maybe I can't. You've
> got to ask yourself one question. Do I feel lucky
> today? Well do ya punk?
>
> (at which point out comes the invoice...)
>
> :-)
>
> --- Cary Millsap <cary.millsap_at_hotsos.com> wrote: >
> These are the BEST projects to be on. You took a
> > different path than I
> > would have at the second "Me" line. I would shoot
> > for:
> >
> > Customer: "It's Slow"
> > Me: What is?
> > Customer: The application. Make it fast.
> > Me: Show me.
> > Customer: Okay, come see.
> >
> > Then your job becomes to get a 10046/12 trace on
> > what you're watching.
> > From there, it's all downhill.
> >
> >
> > Cary Millsap
> > Hotsos Enterprises, Ltd.
> > http://www.hotsos.com
> >
> > Upcoming events:
> > - Performance Diagnosis 101: 10/28 Phoenix, 11/19
> > Sydney
> > - Hotsos Symposium 2004: March 7-10 Dallas
> > - Visit www.hotsos.com for schedule details...
> >
> >
> > -----Original Message-----
> > rgaffuri_at_cox.net
> > Sent: Tuesday, October 07, 2003 2:24 PM
> > To: Multiple recipients of list ORACLE-L
> >
> > how many projects actually have SLAs? Ive been on 5
> > projects and none of
> > them have had them. Its always been.
> >
> > Customer: 'It's Slow'
> > Me: What is?
> > Customer: The application. Make it fast.
> > Me: Define fast.
> > Customer: As fast as possible. Do it now.
> >
> > >
> > > From: Wolfgang Breitling <breitliw_at_centrexcc.com>
> > > Date: 2003/10/07 Tue PM 02:59:55 EDT
> > > To: Multiple recipients of list ORACLE-L
> > <ORACLE-L_at_fatcity.com>
> > > Subject: RE: Cary's Book - new topic
> > >
> > > Good point. I suppose this gets into the realm of
> > "perceived response
> > > time". Some applications break long transactions
> > into several user
> > > interactions to hide the real response time. The
> > application still
> > makes
> > > its SLA defined as "90% of transactions complete
> > in < 3 seconds" while
> > the
> > > real transaction takes a lot longer. However, the
> > user is kept busy
> > and you
> > > get into that perception thing. I know that if I
> > see a traffic jam, I
> > look
> > > for ways to detour around it. Even it I don't save
> > any time (there is
> > no
> > > way of telling really), I have at least the
> > impression that I'm doing
> > > something, that I'm in charge, rather sitting
> > passively in the jam
> > crawling
> > > along, waiting for something the clear up.
> > >
> > > At 12:39 PM 10/7/2003, you wrote:
> > >
> > > >Also, if we are to really address the business
> > case as you suggest
> > then
> > > >the definition should also include the quality of
> > the response. If
> > the
> > > >response is quick but incomplete and the user has
> > to ask 10 questions
> > to
> > > >get at the one real answer he's after then what
> > good is a fast
> > response
> > > >time?
> > > >
> > > >-----Original Message-----
> > > >Sent: Tuesday, October 07, 2003 12:09 PM
> > > >To: Multiple recipients of list ORACLE-L
> > >
> > > Wolfgang Breitling
> > > Oracle7, 8, 8i, 9i OCP DBA
> > > Centrex Consulting Corporation
> > > http://www.centrexcc.com
> > >
> > >
> > > --
> > > Please see the official ORACLE-L FAQ:
> > http://www.orafaq.net
> > > --
> > > Author: Wolfgang Breitling
> > > INET: breitliw_at_centrexcc.com
> > >
> > > Fat City Network Services -- 858-538-5051
> > http://www.fatcity.com
> > > San Diego, California -- Mailing list and
> > web hosting services
> > >
> >
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> > Author: <rgaffuri_at_cox.net
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> >
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> > --
> > Author: Cary Millsap
> > INET: cary.millsap_at_hotsos.com
> >
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> =====
> Connor McDonald
> web: http://www.oracledba.co.uk
> web: http://www.oaktable.net
> email: connor_mcdonald_at_yahoo.com
>
> "GIVE a man a fish and he will eat for a day. But TEACH him how to fish,
> and...he will sit in a boat and drink beer all day"
>
> ________________________________________________________________________
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> --
> Please see the official ORACLE-L FAQ: http://www.orafaq.net
> --
> Author: =?iso-8859-1?q?Connor=20McDonald?=
> INET: hamcdc_at_yahoo.co.uk
>
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-- 
Mladen Gogala
Oracle DBA
-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.net
-- 
Author: Mladen Gogala
  INET: mgogala_at_adelphia.net

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Received on Thu Oct 09 2003 - 06:59:24 CDT

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