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RE: Oracle 9i refuses to allow client connection -- I need some h

From: Jack van Zanen <JACK_at_QUANTSYSTEMS.NL>
Date: Fri, 25 Jul 2003 13:08:53 +0200
Message-Id: <26013.339591@fatcity.com>


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What is the error message (if any)
Can you connect thru SQL*Plus (/ as sysdba)  

-----Original Message-----
From: Wolfe Stephen S GS-11 6 MDSS/SGSI
[mailto:Stephen.Wolfe_at_macdill.af.mil]
Sent: Friday, July 25, 2003 1:35 PM
To: Multiple recipients of list ORACLE-L Subject: Oracle 9i refuses to allow client connection -- I need some help.

I'm an Oracle administrator-To-Be, I'm awaiting funding for the basic Oracle DBA courses, the
training has been approved, just hasn't been funded.  

Anyway, the only things I do are add, modify, and reset application users' password via EM and run
patching scripts via SQL-Plus. The application I have running on this particular 9i server is TPOCS,
Third Party Outpatient Collection System -- a billing system for the DoD's Military Health System (MHS).
Oracle 9i is running on a Windows 2000 server.  

Anyway, the TPOCS client is a PowerBuilder client and connects via SQL-Net -- I'm still learning about that
mechanism. Here's my problem. Occasionally, Oracle refuses to let any client connect to it -- it does this about every 7 to 8 days. It use to do it every 2 days, but the Tier 3 TPOCS helpdesk recommended we increase the
ram on the server from 512MB to 1GB. Then the problem started occurring every 7 to 8 days. To make the problem
go away I reboot the server -- it only takes 10 minutes, however, I feel this a very poor work-around.  

Which logs could I look in that would give you guys more information (like an error code) on why Oracle refuses
client connections and then how would we make this problem go away. it is becoming a PITA.        

v/r

Stephen S. Wolfe, GS-11, DAFC
Data Services Manager
stephen.wolfe_at_macdill.af.mil
(813) 827-9974 DSN 651-9974 ------_=_NextPart_001_01C3529D.2279B310
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<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=502340511-25072003>What
is the error message (if any)</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=502340511-25072003>Can
you connect thru SQL*Plus (/ as sysdba)</SPAN></FONT></DIV>
<DIV class=Section1>
<P class=MsoAutoSig><?xml:namespace prefix = o ns =
"urn:schemas-microsoft-com:office:office" /><o:p>&nbsp;</o:p></P></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
  <DIV></DIV>
  <DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT   face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Wolfe Stephen S   GS-11 6 MDSS/SGSI [mailto:Stephen.Wolfe_at_macdill.af.mil] <BR><B>Sent:</B>   Friday, July 25, 2003 1:35 PM<BR><B>To:</B> Multiple recipients of list   ORACLE-L<BR><B>Subject:</B> Oracle 9i refuses to allow client connection -- I   need some help.<BR><BR></FONT></DIV>
  <DIV><SPAN class=480212510-25072003><FONT color=#0000ff>I'm an Oracle   administrator-To-Be, I'm awaiting funding for the basic Oracle DBA courses,   the</FONT></SPAN></DIV>
  <DIV><SPAN class=480212510-25072003><FONT color=#0000ff>training has been   approved, just hasn't been funded.&nbsp; </FONT></SPAN></DIV>   <DIV><SPAN class=480212510-25072003><FONT   color=#0000ff></FONT></SPAN>&nbsp;</DIV>   <DIV><SPAN class=480212510-25072003><FONT color=#0000ff>Anyway, the only   things I do are add, modify, and reset application users' password via EM and   run</FONT></SPAN></DIV>
  <DIV><SPAN class=480212510-25072003><FONT color=#0000ff>patching scripts via   SQL-Plus.&nbsp; The application I have running on this particular 9i server is   TPOCS,</FONT></SPAN></DIV>
  <DIV><SPAN class=480212510-25072003><FONT color=#0000ff>Third Party Outpatient   Collection System -- a billing system for the DoD's Military Health System   (MHS).</FONT></SPAN></DIV>
  <DIV><SPAN class=480212510-25072003><FONT color=#0000ff>Oracle 9i is running   on a Windows 2000 server.</FONT></SPAN></DIV>   <DIV><SPAN class=480212510-25072003><FONT   color=#0000ff></FONT></SPAN>&nbsp;</DIV>   <DIV><SPAN class=480212510-25072003><FONT color=#0000ff>Anyway, the TPOCS   client is a PowerBuilder client and connects via SQL-Net -- I'm still learning   about that</FONT></SPAN></DIV>
  <DIV><SPAN class=480212510-25072003><FONT color=#0000ff>mechanism.&nbsp;   Here's my problem.&nbsp; Occasionally, Oracle refuses to let any client   connect to it -- it does this about</FONT></SPAN></DIV>   <DIV><SPAN class=480212510-25072003><FONT color=#0000ff>every 7 to 8   days.&nbsp; It use to do it every 2 days, but the Tier 3 TPOCS helpdesk   recommended we increase the </FONT></SPAN></DIV>   <DIV><SPAN class=480212510-25072003><FONT color=#0000ff>ram on the server from   512MB to 1GB.&nbsp; Then the problem started occurring every 7 to 8   days.&nbsp; To make the problem</FONT></SPAN></DIV>   <DIV><SPAN class=480212510-25072003><FONT color=#0000ff>go away I reboot the   server -- it only takes 10 minutes, however, I feel this a very poor   work-around.</FONT></SPAN></DIV>
  <DIV><SPAN class=480212510-25072003><FONT   color=#0000ff></FONT></SPAN>&nbsp;</DIV>   <DIV><SPAN class=480212510-25072003><FONT color=#0000ff>Which logs could I   look in that would give you guys more information (like an error code) on why   Oracle refuses</FONT></SPAN></DIV>
  <DIV><SPAN class=480212510-25072003><FONT color=#0000ff>client connections and   then how would we make this problem go away.&nbsp; it is becoming a   PITA.</FONT></SPAN></DIV>
  <DIV><SPAN class=480212510-25072003><FONT   color=#0000ff></FONT></SPAN>&nbsp;</DIV>   <DIV><SPAN class=480212510-25072003><FONT   color=#0000ff></FONT></SPAN>&nbsp;</DIV>

  <DIV>&nbsp;</DIV>
  <DIV>&nbsp;</DIV>
  <P><B><FONT face=Arial color=#0000ff size=2>v/r</FONT></B> </P>
  <P><B><FONT face=Arial color=#0000ff size=2>Stephen S. Wolfe, GS-11, 
  DAFC</FONT></B> <BR><B><FONT face=Arial color=#0000ff size=2>Data Services   Manager</FONT></B> <BR><B><FONT face=Arial color=#0000ff   size=2>stephen.wolfe_at_macdill.af.mil</FONT></B> <BR><B><FONT face=Arial   color=#0000ff size=2>(813) 827-9974&nbsp; DSN 651-9974</FONT></B> Received on Fri Jul 25 2003 - 06:08:53 CDT

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