RE: Anything new from IOUG? + "OWI" Born!! (Anjo/Mogens, please n

Well said .... It appears working with users that are experiencing significant waiting and resolving those have a better ROI than any other analysis.

Mike

-----Original Message-----
Sent: Tuesday, April 23, 2002 3:53 AM
To: Multiple recipients of list ORACLE-L n

There is one ratio that is a far better indicator than any of that fancy wait analysis stuff - the USR (User Satisfaction Ratio). I usually consider the system to be optimal if the USR is near 97% (the other 3% are chronic whiners anyway). Of course, this does not apply if the CEO is in that 3%. Any CEO waits are considered unacceptable.

Don Granaman
[OraSaurus]

• Original Message ----- To: "Multiple recipients of list ORACLE-L" <ORACLE-L_at_fatcity.com> Sent: Tuesday, April 23, 2002 3:33 AM

[...]
> I would also like to point out that not all 'hit ratios'
> are bad. The FAN hit ratio is a very useful indicator.
> (see http://miracleas.dk/undskyld/fhr.pdf in the short
> term for further details).
>
>
> Jonathan Lewis
> http://www.jlcomp.demon.co.uk
>
> Author of:
> Practical Oracle 8i: Building Efficient Databases
>
> Next Seminar - Australia - July/August
> http://www.jlcomp.demon.co.uk/seminar.html
>
> Host to The Co-Operative Oracle Users' FAQ
> http://www.jlcomp.demon.co.uk/faq/ind_faq.html

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