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Re: Oracle client won't install on Windows 2000

From: Ron Thomas <rthomas_at_hypercom.com>
Date: Mon, 01 Jul 2002 17:27:08 -0800
Message-ID: <F001.0048D6DB.20020701172708@fatcity.com>

If this is a P4 machine, check metalink, et al, for the installer workaround. There are a known issues with symcjit.dll

                                                                                                                                                       
                                                                                 Doc ID: Note:131299.1                                                 
                                                                                 Subject: ALERT: Oracle Installer 8.1.X Hangs on Machines with Pentium 
                                                                                 4 Processors                                                          
                                                                                 Type: ALERT                                                           
                                                                                 Status: PUBLISHED                                                     
                                                                                 Content Type: TEXT/PLAIN                                              
                                                                                 Creation Date: 02-JAN-2001                                            
                                                                                 Last Revision Date: 26-JUN-2001                                       
                                                                                                                                                       
                                                                                                                                                       
                                                                                 This alert was modified 14-May-2001 by modifying the                  
                                                                                 vesions affected section to a generic RDBMS version and adding a      
                                                                                 simplified                                                            
                                                                                 workaround.                                                           
                                                                                                                                                       
                                                                                 This alert was modified 16-January-2001 by specifying specific Oracle 
                                                                                 Universal                                                             
                                                                                 Installer Versions in the the Versions Affected section.              
                                                                                                                                                       
                                                                                                                                                       
                                                                                 Oracle Universal Installer (OUI) for RDBMS 8.1.x Hangs on Machines    
                                                                                 with Pentium 4 Processors                                             
                                                                                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~            
                                                                                                                                                       
                                                                                 Versions Affected                                                     
                                                                                 ~~~~~~~~~~~~~~~~~                                                     
                                                                                 Oracle Universal Installer for RDBMS 8.1.x                            
                                                                                                                                                       
                                                                                                                                                       
                                                                                 Platforms Affected                                                    
                                                                                 ~~~~~~~~~~~~~~~~~~                                                    
                                                                                 Any platform that uses the Intel Pentium 4 processor, with the        
                                                                                 Sun JRE and Symmantec JIT will encounter this problem. Windows NT,    
                                                                                 Windows 2000 and NetWare platforms are confirmed to be affected.      
                                                                                                                                                       
                                                                                                                                                       
                                                                                 Description                                                           
                                                                                 ~~~~~~~~~~~                                                           
                                                                                 When installing Oracle 8.1.x Server Products with the Oracle          
                                                                                 Universal Installer on machines that use the Sun JRE and Symmantec    
                                                                                 JIT, the installer                                                    
                                                                                 hangs.                                                                
                                                                                                                                                       
                                                                                                                                                       
                                                                                 Specifically for the Windows platform, versions of OUI lower than     
                                                                                 1.7.1.9.0 will encounter this problem.                                
                                                                                                                                                       
                                                                                 Likelihood of Occurrence                                              
                                                                                 ~~~~~~~~~~~~~~~~~~~~~~~~                                              
                                                                                                                                                       
                                                                                 Any platform that uses the Intel Pentium 4 processor, with the        
                                                                                 Sun JRE and Symmantec JIT, OUI version 1.7.1.9.0 and earlier, will    
                                                                                 encounter this problem.                                               
                                                                                                                                                       
                                                                                 Windows NT, Windows 2000 and NetWare platforms are confirmed to       
                                                                                 be affected.                                                          
                                                                                                                                                       
                                                                                                                                                       
                                                                                 Possible Symptoms                                                     
                                                                                 ~~~~~~~~~~~~~~~~~                                                     
                                                                                 The failure typically is that the affected application simply         
                                                                                 terminates.                                                           
                                                                                                                                                       
                                                                                                                                                       
                                                                                 Workarounds                                                           
                                                                                 ~~~~~~~~~~~                                                           
                                                                                 Solution 1.                                                           
                                                                                                                                                       
                                                                                 1. Obtain patch number 1507768 from Metalink                          
                                                                                                                                                       
                                                                                 2. unzip the patch                                                    
                                                                                                                                                       
                                                                                 3. unjar the contents                                                 
                                                                                                                                                       
                                                                                 4. Go to the directory                                                
                                                                                                                                                       
                                                                                                                                                       
                                                                                 .\cd\Disk1\stage\Components\oracle.swd.jre\1.1.7.30/1\DataFiles\Expan 
                                                                                                                                                       
                                                                                 ded\jre\win32\bin\symcjit.dll                                         
                                                                                                                                                       
                                                                                                                                                       
                                                                                 rename symcjit.dll to symcjit.dll.ori                                 
                                                                                                                                                       
                                                                                 5. Invoke OUI and install OUI to disk                                 
                                                                                                                                                       
                                                                                                                                                       
                                                                                 cd ./cd/Disk1/stage/win32/setup.exe                                   
                                                                                                                                                       
                                                                                                                                                       
                                                                                 6. Use the installed OUI to install the RDBMS                         
                                                                                                                                                       
                                                                                                                                                       
                                                                                 7. Invoke OUI from the start menu, and install RDBMS software.        
                                                                                                                                                       
                                                                                                                                                       
                                                                                 Solution 2.                                                           
                                                                                                                                                       
                                                                                 1. Create a temporary directory on your server.                       
                                                                                                                                                       
                                                                                 2. Copy the contents of the Oracle RDBMS Server CD to the temporary   
                                                                                 directory created in step 1.                                          
                                                                                                                                                       
                                                                                 3. Search the directory structure created in step 1 for the existence 
                                                                                 of                                                                    
                                                                                 the filename symcjit.dll.                                             
                                                                                                                                                       
                                                                                 4. Rename each copy of the symcjit.dll to symcjit.old.                
                                                                                                                                                       
                                                                                 5. Run the setup.exe from the \install\win32 directory and install    
                                                                                 Oracle 8.1.x.                                                         
                                                                                                                                                       
                                                                                                                                                       
                                                                                 Patches                                                               
                                                                                 ~~~~~~~                                                               
                                                                                 Currently there is not a patched installer available to deal with     
                                                                                 this problem, one of the two workarounds listed above must be used.   
                                                                                                                                                       
                                                                                                                                                       
                                                                                 References                                                            
                                                                                 ~~~~~~~~~~                                                            
                                                                                 [BUG:1507768] INSTALLER FAILS WHEN RUNNING ON NEW PENTIUM 4 (IV)      
                                                                                 PROCESSORS                                                            
                                                                                                                                                       
                                                                                 [BUG:1507946] INSTALLER FAILS WHEN RUNNING ON NEW INTEL PENTIUM 4     
                                                                                 (IV) PROCESSORS                                                       
                                                                                                                                                       




Ron Thomas
Hypercom, Inc
rthomas_at_hypercom.com
"The problem with some people is that when they aren't drunk, they're sober." --William Butler Yeats.

                                                                                                                                           
                      SCHAUPE_at_mail.nort                                                                                                    
                      hgrum.com                To:       ORACLE-L_at_fatcity.com                                                              
                      Sent by:                 cc:                                                                                         
                      root_at_fatcity.com         Subject:  Oracle client won't install on Windows 2000                                       
                                                                                                                                           
                                                                                                                                           
                      07/01/02 02:03 PM                                                                                                    
                      Please respond to                                                                                                    
                      ORACLE-L                                                                                                             
                                                                                                                                           
                                                                                                                                           




One of our developers is having a problem installing Oracle Client
(8.1.7). When he inserts the CD the initial screen comes up with the
options to Install/Deinstall products, Explore CD, Browse Documentation. When he clicks on Install/Deinstall, however the Oracle Installer never comes
up.

Any ideas what might be wrong?

Thanks
Peter Schauss
Northrop Grumman Corporation
schaupe_at_mail.northgrum.com

--
Please see the official ORACLE-L FAQ: http://www.orafaq.com
--
Author: Schauss, Peter
  INET: SCHAUPE_at_mail.northgrum.com

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Received on Mon Jul 01 2002 - 20:27:08 CDT

Original text of this message

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