Re: RTFM/ SUPPORT, etc WASRe: Index & Constraint

help?

Farnsworth, Dave wrote:

>>-that of which is happening today, tech support is busy answering RTFM
>>-questions like:
>>
>
>
>What is dual?
>
>-----Original Message-----
>Sent: Tuesday, June 25, 2002 10:24 AM
>To: Multiple recipients of list ORACLE-L
>
>
>that of which is happening today, tech support is busy answering RTFM
>questions like:
>
>What is a database, whats the R in RDBMS stand for, how do i create a
>user, etc.
>
>joe
>
>
>Rachel Carmichael wrote:
>
>>and I use the ora-600 lookup tool on Metalink, search metalink for the
>>1st parameter in the ora-600 message.
>>
>>Yes we pay a lot for support, but if we bombard the support techs with
>>questions we can answer ourselves, then when we NEED them for real,
>>they are too busy to help us.
>>
>>Rachel
>>
>>--- Joe Testa <jtesta_at_dmc-it.com> wrote:
>>
>>>well ora600 errors you cant fix but before i lay claim that its a
>>>bug, i
>>>have everything support will ask for including multiple test cases
>>>before i get them on the horn.
>>>
>>>joe
>>>
>>>
>>>Yechiel Adar wrote:
>>>
>>>>----- Original Message -----
>>>>
>>>>>i call support usually AFTER 2 weeks of working on an issue
>>>>>my self, they are my last resort, when i've exhausted all of my
>>>>>
>>>friends,
>>>
>>>>>cohorts and this list for my issue.
>>>>>
>>>>>joe
>>>>>
>>>>Hello Joe
>>>>
>>>>I think that your policy is wrong. If after one or two days
>>>>you do not solve the problem open a TAR.
>>>>
>>>>Why are we paying so much $? Let them work !!!
>>>>
>>>>Yechiel Adar
>>>>Mehish
>>>>
>>>>
>>>
>>>--
>>>Please see the official ORACLE-L FAQ: http://www.orafaq.com
>>>--
>>>Author: Joe Testa
>>> INET: jtesta_at_dmc-it.com
>>>
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>
>

-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Joe Testa
  INET: jtesta_at_dmc-it.com

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