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RE: DB Freeze

From: Gogala, Mladen <MGogala_at_oxhp.com>
Date: Tue, 21 May 2002 12:53:37 -0800
Message-ID: <F001.00466941.20020521125337@fatcity.com>


Next time do sqlplus "/ as sysdba", then "oradebug setmypid", then "oradebug dump systemstate 10" and then "oradebug tracefile_name" to find out the name of the generated trace file. That is good enough for oracle. If your platform is 64 bit HP-UX 11.0, then you need an OS patch. Included is the note about it from the mighty and all-knowing oracle:

Article-ID:         <Note:73835.1> 
Circulation:        PUBLISHED (EXTERNAL) 
Folder:             server.DBA.Admin 
Topic:              Alerts 
Title:              ALERT:HP-UX: ORA-7445 and Core Dump Generating Oracle
Stack 
                    Trace 
Document-Type:      ALERT 
Impact:             MEDIUM 
Skill-Level:        NOVICE 
Updated-Date:       03-MAY-2001 06:19:51 
  

ORA-7445 and Core Dump Generating Oracle Stack Trace


  

Versions Affected



  Oracle 8.X (64 bit only)   

Platforms Affected



  HP-UX 11.00 (64 bit only)   

Description



  Whenever an Oracle stack trace is required, the shadow process will core dump.
  The stack trace in the corresponding trace file will be incomplete.   

Likelihood of Occurrence



  Every time an Oracle stack trace is required. Some examples are:
  1. an event has been set, and a stack trace is required in the trace file
  2. some Oracle error requires a stack trace to be generated

Possible Symptoms


   The alert.log will show something like:    ORA-07445: exception encountered: core dump [11] [4286564440] [240] [0] [] []

   The corresponding trace file will include the following in the stack:
_doprnt
_fprintf

   U_get_previous_frame
   skdstgframe

   Error from U_get_previous_frame_x is 1    Stack is not Windable
   Stack has no Unwind_descriptor   

Workaround



  No workarounds available.

Patches



  This problem is fixed by a HP patch. The first patch to include the   fix is:
  PHSS_16849: s700_800 11.0 LIBCL patch

  This patch will be superceeded; please contact HP Support for detailed patch
  information.   

  Oracle must be relinked after applying this patch, as follows:     %cd $ORACLE_HOME/rdbms/lib
    %make -f ins_rdbms.mk ioracle
  The instance needs to be shutdown when relinking.

References



  bug 939745 : ERRORSTACK EVENT CRASHES FOR 64 BIT ORACLE ON HPUX 11.0   

  Note 43507.1 : ALERT: HP-UX Patch Levels Advised  



__
                                             Oracle WorldWide Customer
Support   
> -----Original Message-----
> From: Jamadagni, Rajendra [mailto:Rajendra.Jamadagni_at_espn.com]
> Sent: Tuesday, May 21, 2002 4:00 PM
> To: Multiple recipients of list ORACLE-L
> Subject: DB Freeze
> 
> 
> Last Friday, our 9012 database froze, I mean the only way we 
> could get in
> was through sqlplus, no other tool would connect. We needed 
> to bring the
> other side up as soon as possible so didn't spend any time running any
> queries to see what was the problem. The other side (of the cluster)
> wouldn't come up because it reported that some resource it needed was
> locked. So we had to shot the pmon process.
> 
> When analyzing the situation later, we found that Oracle didn't dump a
> single useful trace file, so contacting OWS was pretty much 
> useless. OS logs
> were clean, no alarms raised there.
> 
> Has anyone encountered this situation that Oracle freezes and crashes
> without any trace files? How does one collect useful 
> information in such
> cases? Are there any tools that we could use to gather at-lease some
> information before the DB crashes?
> 
> Thanks in advance for any ideas and tips.
> Raj
> ______________________________________________________
> Rajendra Jamadagni		MIS, ESPN Inc.
> Rajendra dot Jamadagni at ESPN dot com
> Any opinion expressed here is personal and doesn't reflect 
> that of ESPN Inc.
> 
> QOTD: Any clod can have facts, but having an opinion is an art!
> 
> 
-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Gogala, Mladen
  INET: MGogala_at_oxhp.com

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Received on Tue May 21 2002 - 15:53:37 CDT

Original text of this message

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