Don't delete the row(s) you'll need later. Perhaps add a column called
ticket_status char(1), that gets a default value of 'O' (open). When you
close the ticket change the value to 'C' (closed). To reopen change it back
to 'O'.
- Original Message -----
To: "Multiple recipients of list ORACLE-L" <ORACLE-L_at_fatcity.com>
Sent: Tuesday, April 02, 2002 11:38 AM
> I develope a ticket database for people to open, close, re-open ticket to
> update using oracle database. My question is how do I use SQL command to
> let people re-open a close ticket for updates? When someone close a
ticket,
> delete command is executed and data is gone. Please advise.
>
> Thanks,
> David
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> Please see the official ORACLE-L FAQ: http://www.orafaq.com
> --
> Author: Nguyen, David M
> INET: david.m.nguyen_at_xo.com
>
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Please see the official ORACLE-L FAQ: http://www.orafaq.com
--
Author: Greg Moore
INET: sqlgreg_at_pacbell.net
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Received on Tue Apr 02 2002 - 15:18:26 CST
