Re: Oracle Hungry for Money

Scott Canaan wrote:
>
> Actually, what I meant by saying that I was tricked was this: Last fall, we started to implement a data warehouse. I checked licensing for 9iDs and was told that we have 9. This seemed to me to be no problem. Apparently, when you call to inquire about such things, your sales rep is notified. He contacted me within a week to say that, although we have 9 9iDs licenses, they were migrated licenses from previous products that are
> now bundled there. Oracle Warehouse Builder was not included, but we could buy those licenses for $5000 each. We bought 3. He then proceeded to tell me about these wonderful features of Oracle 8i and 9i that would help with the data warehouse. The one that he pushed the most was Partitioning, even sending me white papers and inviting me to web-casts about it. I didn't need either, this is not a tough concept. He NEVER
> mentioned that it was an additional cost item.
> He called me yesterday, 2 weeks after the data warehouse was supposed to go live, to find out how everything went. Or so he said. He jumped right into whether we had used partitioning like he suggested. When I told him yes, he came back with "You know that's not a free option, and you're license doesn't cover it." He had already looked up our licensing prior to the call and was obviously certain that he'd "catch" us using the
> option without paying for it. I told him that the option is available on install, and you don't even have to pick it specifically. His answer was that that didn't mean we could just use it.
>
> That's what I meant when I said I felt I was tricked.
>

Scott,

   I suggest you inadvertently leak to the salesrep or, better, his boss, that your management is extremely cross with this story and that you are probably going to be very busy soon evaluating DB2.

-- 
Regards,

Stephane Faroult
Oriole Ltd
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Please see the official ORACLE-L FAQ: http://www.orafaq.com
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Author: Stephane Faroult
  INET: sfaroult_at_oriole.com

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