Oracle Support will listen if we ask for enhancements, I don't know if
we will get everything we ask for but I know they'll listen.
It was created to help make Support's life easier -- much easier to get
the information they need in the form they need it than to depend on us
to remember to do it. If we can make it a habit to use this, we should
get TARs worked on a bit faster
- John Kanagaraj <john.kanagaraj_at_hds.com> wrote:
> Hi all,
>
> I was looking at the recently released RDA (Remote Diagnostic Agent)
> from
> Oracle Support. Basically, this consists of a couple of scripts (one
> little
> script that sets up and one *large* script that actually does the
> stuff)
> that probes a lot of details (both OS and database) and writes this
> out as
> both Text and Html files. These can then be uploaded to Oracle
> Support for
> analysis in support of an iTAR.
>
> > tar tvf rda.tar
> -rw-r--r-- abardeen/dba 94 2001-08-22 02:48 false.gif
> -rw-r--r-- abardeen/dba 5841 2001-12-11 13:29 instructions.html
> -rwxr--r-- abardeen/dba 179187 2001-12-10 06:49 rda.sh <--- Big
> script
> -rwxr-xr-- abardeen/dba 11407 2001-11-13 09:58 setup.sh <--- Small
> script
> -rw-r--r-- abardeen/dba 2575 2001-12-07 09:27 setup.txt.orig
> -rw-r--r-- abardeen/dba 91 2001-08-22 02:48 true.gif
>
> If you haven't caught it by now, it seems that our very own Anita
> Bardeen
> packaged it as can be seen from the 'tar' listing above. Originally,
> this
> seems to have come out of that very excellent group - the Centre Of
> Excellence... It is even intelligent enough to recognize APPS
> Databases,
> although it does seem to lack features to skip Web based probes
> during
> setup.
>
> Now to the Questions: Anyone been asked to run this yet? Any comments
> from
> the Gurus? Will Oracle Support listen to us if we request
> enhancements?
>
> Thanks,
> John Kanagaraj
> Oracle Applications DBA
> DBSoft Inc
> (W): 408-970-7002
>
> Wanna know the reason for the season? Click on
> 'http://www.needhim.org'
>
> ** The opinions and statements above are entirely my own and not
> those of my employer or clients **
>
> --
> Please see the official ORACLE-L FAQ: http://www.orafaq.com
> --
> Author: John Kanagaraj
> INET: john.kanagaraj_at_hds.com
>
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Received on Fri Dec 14 2001 - 04:02:37 CST