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RE: Reliable alerting system that is not so costly??

From: Mark Leith <mark_at_cool-tools.co.uk>
Date: Wed, 21 Nov 2001 07:52:23 -0800
Message-ID: <F001.003CAAE7.20011121072606@fatcity.com>

Hi Kumanan,

We have a tool that I think will fit you requirements. It's called NORAD Surveillance Module
(http://www.cool-tools.co.uk/Products/surveillance.html).

<Sales mode>

The key aspect of NORAD is to provide server based monitoring of the instances, watching for issues such as space restrictions, blocked processes, high impact sessions, memory management and service level agreement compliance. This relieves the DBA function from the constant monitoring process and moves them into a more proactive stance, since they will be alerted in advance of unacceptable problem thresholds. Notification mechanisms include email, mobile phone SMS and the interface to system/network management products such as Openview or Tivoli. There is even a facility to run “self-healing” scripts or programs based upon data returned from the analysis engines. The monitor also includes the ability for DBA’s to define and implement their favourite scripts into the framework, which then allows you to develop coordinated management policies, which are not dependent on individuals.

The alerting facility is extremely configurable, allowing you to generate alerts based upon the system/instance/time/scale/priority of the originating "problem".

For instance you could send an alert to a team based upon a particular instance. Or you could send an alert to a certain DBA's email during the day, for a specific alert during "normal" work hours, but send the same alert to SMS on his mobile or his pager out of work hours should the alert have a high priority.

</Sales mode>

If you are interested in taking a further look at NORAD, send me a message off the list, and I will get in touch with you to arrange it.

Best regards

Mark


 Mark Leith             | T: +44 (0)1905 330 281
 Sales & Marketing      | F: +44 (0)870 127 5283
 Cool Tools UK Ltd      | E: mark_at_cool-tools.co.uk
===================================================
           http://www.cool-tools.co.uk
       Maximising throughput & performance

-----Original Message-----
Balasundaram
Sent: 21 November 2001 11:50
To: Multiple recipients of list ORACLE-L

Hi there,

Any of you using or have come across a reliable alert system that can also escalate
to different persons based on criteria such as how important that system is?

We are looking to invest in such a software.

Kumanan Balasundaram
Database Administrator, IT
QXL ricardo plc
www.qxl.com
P: +44 (0)208 962 7409

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Author: Kumanan Balasundaram
  INET: kumanan.balasundaram_at_qxl.com

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Author: Mark Leith
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Received on Wed Nov 21 2001 - 09:52:23 CST

Original text of this message

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