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RE: OEM and Intelligent Agent Compatibility Error

From: Kimberly Smith <kimberly.smith_at_gmd.fujitsu.com>
Date: Mon, 12 Nov 2001 12:35:56 -0800
Message-ID: <F001.003C2BAD.20011112115518@fatcity.com>

This is from a tar I opened with Oracle:

Kimberly,
My name is Eddie and I will be assisting you with this tar. Oracle Server versions 8.0.5.x and earlier are officially dessupported, so no compatibility testing was performed on them. I would expect OEM 9i to work in the configuration that you explained, but this is not certified so compatibility issues may be present. Oracle Server 8.1.5.x is also desupported so it would follow the same guidlines. Oracle Server 8.0.6.x, 8.1.6.x, 8.1.7.x and 9i are officially supported and certified for use with version 9i OEM.
Besides the certification issues, having an Oracle Intelligent Agent monitoring one or more seperate Oracle Homes on a server is a design feature of the Oracle Intelligent Agent.
Eddie

-----Original Message-----
Sent: Monday, November 12, 2001 11:40 AM To: Multiple recipients of list ORACLE-L

I am trying to autodiscover a server in the OEM console in an 8.1.7.2 database on Sun Solaris 2.6.
The databases on the other host are 8.0.4, 8.1.5, 8.1.7.2, and 9.0.1. I am using an 9.0.1 Intelligent Agent
on the remote host where I want to monitor. When I try to autodiscover, I get the following error:
Discovery Failed: VNI-4050: Agent is running, but version is not compatible.

I looked this error up on Metalink and found the following compatibility matrix. It would appear that the
8.1.7 Intelligent Agent is not compatible with 8.0.4 RDBMS. However, I am using a 9.0.1 Intelligent Agent.
I couldn't find a similar compatibility matrix for 9i. Does anyone else know where I can find it.

Also, is anyone successfully using a 9.0.1 Intelligent Agent against an 8.0.4 database? If you are, what
version of other components are you using? What version of RDMBS's are you successfully monitoring?
|----+----------------------------------------------------------------------
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  |
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  |
|

  |Overview
|

  |========
|

  |
|

  |The following article describes the compatibility of each tier (Console,
|

  |OMS, Agent and Database) of the Enterprise Manager 2.x architecture with
|

  |each other. Support / Desupport of a release of Enterprise Manager is
|

  |dependant upon the database release with which it was originally released :|
  |
|

  | OEM Console Released Error Correction Desupport
|

  | OMS and Packs with RDBMS Support Ends Notice
|
  |  -------------   ----------   ----------------   ---------------

|
| 2.0.4 8.1.5 01-January-2001 [NOTE:104456.1]
|
| 2.1.0 8.1.6 31-October-2001 [NOTE:123178.1]
|
| 2.2.0 8.1.7 Not Yet Determined

|

  |
|

  |
|

  |Console / Management Applications to Management Server (OMS) Certification |  

|==========================================================================
|

  |
|

  |The following matrix lists the releases of Oracle Enterprise Manager and
|

  |its management applications that have been certified to work with
|

  |particular versions of the Oracle Management Server (OMS). If a release is |
  |certified with a particular OMS, then a "yes" is placed for that entry. If |
  |an OMS is not certified for a specific release, then the entry is a "no".
|

  |
|

  | Console/Apps OMS 2.0.4 OMS 2.1.0 OMS 2.2.0
|

  | ------------ ------------- ------------- -------------
|

  | OEM v2.0.4 Yes No No
|

  | OEM v2.1.0 No Yes No
|

  | OEM v2.2.0 No No Yes
|

  |
|

  |Before upgrading to a later release of the OMS be sure that all Enterprise |
  |Manager products you intend to use with the OMS are of the later release.
|

  |
|

  |
|

  |OMS to Intelligent Agent Certification
|

  |======================================

|

  |
|

  |The following matrix lists the releases of the Oracle Management Server and|
  |the releases of Intelligent Agents with which they are certified.
|

  |
|
  |     OMS           UNIX AGENT                   NT AGENT

|
  |  --------  -------------------------  ------------------------------

|
| v2.0.4 7.3.4 8.0.x 8.1.5 7.3.4.1 8.0.5.1+ 8.1.5

|

  | v2.1.0 7.3.4 8.0.x 8.1.5/8.1.6 7.3.4.1 8.0.5.1+ 8.1.5/8.1.6
|

  | v2.2.0 7.3.4 8.0.6 8.1.x 7.3.4.1 8.0.6 8.1.x
|

  |
|

  |For non UNIX / NT agents such as VMS and MVS support applies to the same
|

  |versions as the UNIX agents, but also includes support for the 7.3.3 agent |
  |when it is the terminal 7.3.x release.
|

  |
|

  |
|

  |Intelligent Agent to Database Certification
|
  |===========================================

|

  |
|

  |The Intelligent Agent is compatible with the database with which it is
|

  |released and prior database releases. For circumstances where a newer
|

  |release of the Intelligent Agent is used to manage an older release of the |
  |database, the Agent must be installed in its own ORACLE_HOME, or one whose |
  |version is consistent with the Intelligent Agent's version. Older releases |
  |of the Intelligent Agent are not compatible with newer releases of the
|

  |Oracle database.
|

  |
|
  |                                       RDBMS

|
| ---------
|
| Agent 7.3.4 8.0.4 8.0.5 8.0.6 8.1.5 8.1.6 8.1.7
|
| ----- ----------------------------------------------------
|
| IA v7.3.4.x Yes No No No No No No
|
| IA v8.0.4.x Yes Yes No No No No No
|
| IA v8.0.5.x Yes Yes Yes No No No No
|
| IA v8.0.6.x Yes Yes Yes Yes No No No
|
| IA v8.1.5.x Yes Yes Yes Yes Yes No No
|
| IA v8.1.6.x Yes Yes Yes Yes Yes Yes No
|
| IA v8.1.7.x Yes No No Yes Yes Yes Yes

|

  |
|

  |
|

  |Note 1 : Certification of release 8.0.3 was not carried out by development,|
  | Oracle Support Services thus recommends customers upgrade to a
|

  | later release.
|

  |
|

  |Note 2 : Certification of 8.0.4 and 8.0.5 was not carried out for 8.1.7
|

  | Intelligent Agents, because these releases had already entered
|

  | extended care support by the time 8.1.7 was released.
|

  |
|

  |Note 3 : On Windows NT 7.3.4 Intelligent Agents can only be installed in
|

  | the DEFAULT 7.3.4 Oracle home
|

  |
|

  |Note 4 : Oracle 8.0.4, 8.0.5 and 8.0.6 Intelligent Agents on Windows NT can|
  | be installed in a 7.3.4 home or in their own home. This feature
|

  | does not apply to 8.1.x Agents.
|

  |
|

  |
|

  |Additional Compatibility Matrices
|
  |=================================

|

  |
|

  |[NOTE:69062.1] Enterprise Manager 2.x OS and Web Compatibility Matrix
|

  |[NOTE:62216.1] OEM 2.x: Data Gatherer-Applications Compatibility Matrices |
  |
|

  |[NOTE:69102.1] Enterprise Manager 2.0.4 Components Compatibility Matrix
|

  |[NOTE:108624.1] Enterprise Manager 2.1.0 Components Compatibility Matrix
|

  |[NOTE:131210.1] Enterprise Manager 2.2.0 Components Compatibility Matrix
|

  |
|
 

|___________________________________________________________________________
|

  |                                                    Oracle Support
Services|
  |
|

  |
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|----+----------------------------------------------------------------------
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| |Thanks,
|
| |
|
| |Cherie Machler
|
| |Oracle DBA
|
| |Gelco Information Network
|
|----+----------------------------------------------------------------------
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-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: 
  INET: Cherie_Machler_at_gelco.com

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-- 
Author: Kimberly Smith
  INET: kimberly.smith_at_gmd.fujitsu.com

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Received on Mon Nov 12 2001 - 14:35:56 CST

Original text of this message

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