From PierceED@csus.edu Mon, 12 Mar 2001 19:04:45 -0800 From: "Eric D. Pierce" Date: Mon, 12 Mar 2001 19:04:45 -0800 Subject: Re: (Fwd) Use of third-party tools in Oracle environments [Note:47292.1] Message-ID: MIME-Version: 1.0 Content-Type: text/plain (fyi, from Metalink) ---begin--- Doc ID: Note:47292.1 Subject: Official Backup Policy -- Certification, RMAN, EBU, Third-Party Software Type: FAQ Status: PUBLISHED Content Type: TEXT/PLAIN Creation Date: 16-OCT-1997 Last Revision Date: 04-MAY-2000 Language: USAENG Oracle *DOES NOT* certify media management software with Recovery Manager (RMAN) or the Enterprise Backup Utility (OBACKUP, EBU). Source: Bernard Vincent, Director, Operations and Services Planning, Worldwide Customer Support. September 2, 1997 Use of third-party tools in Oracle environments To: Worldwide Oracle Support Customers To protect customer data against loss or damage and ensure Oracle's ability to provide timely service and support, Oracle Worldwide Customer Support and Oracle Server Technologies have developed the following policy: Oracle cannot guarantee customers data integrity and product functionality where third-party products alter the internal contents of the Oracle database files, data blocks, log files or control files. Third-party products or customer-developed programs which alter the internal contents of these files may introduce inconsistencies that render the data to be unusable. In such situations, customers may be required to restore from the last backup prior to the first use of the third-party product in order for Oracle to provide effective assistance. Examples of such products include data reorganization tools, data loaders, [***]defragmentation tools[***], products that conduct incremental backups of only changed portions of data, or any product that attempts to alter the contents of the Oracle data files, blocks, logs or control files. This [***]excludes[***] simple copying utilities such as operating system utilities or any other product that reproduces an exact image of the data as it was originally written by Oracle. Oracle customers are encouraged to work with third-party software vendors to determine how that vendors' product interacts with Oracle technology, and if the above information is pertinent to their environment or may compromise their data retention and recovery capabilities. . Copyright (c) 1995,2000 Oracle Corporation. All Rights Reserved. Legal Notices and Terms of Use. ---end--- -- Please see the official ORACLE-L FAQ: http://www.orafaq.com -- Author: Eric D. Pierce INET: PierceED@csus.edu Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists -------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: ListGuru@fatcity.com (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing).