RE: Suggestions for Oracle Corp

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Patrice,

>Is there a place we can send suggestions to Oracle Corp. on how they =
>could
>improve their products? The company is so big, and I fear that =
>suggestions
>would just dissipate into a morass.

IOUG-A (International Oracle Users Group - Americas) have a 'Voting' scheme that enables registered members to choose from a list of 'nice to have' options on a variety of Oracle products. AFAIK, this is sporadic and contains a previously decided list, but at least it is a way of generating formal feedback. IOUG is quite big and Oracle has to sit up and take notice (at least I hope so, as big L's recent statements and behaviour of late seems to be more God-like and imperious). You are right about the morass, but I am sure that if we all crib about the same things over and over to Support, maybe something will percolate upstairs!

So : (1) Join a User's group and (2) Keep bugging your Support Analyst (when you manage to get them on the phone!)

John Kanagaraj
Brunei Shell Petroleum
http://www.geocities.com/john_sharmila

Moving out of Brunei soon! My 'permanent' address is 'john_sharmila_at_yahoo.com'!!

• Opinions expressed here are solely mine and not necessarily those of my employer **

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