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Re: Oracle on Netware support experience

From: Ron Rogers <RROGERS_at_galottery.org>
Date: Wed, 09 Aug 2000 07:40:30 -0400
Message-Id: <10584.114161@fatcity.com>


Greg:
If you are already using Oracle on Novell then you know about the support = issues already. We are on Oracle 7.3.4 and Novell 4.11 sp8. The best = support answer we get is "Upgrade to the newest version. The version you = are on is not supported anymore." When I call Oracle for support it is = because I have a problem that I can't correct easily and I keep getting = pushed to Metalink for the answers. As far as Novell support, the network = group usually uses the Novell web site to search for answers. I have yet = heard of them talking to a support tech. We still have problems that we = are living with until we upgrade to the latest and greatest. Ron Rogers
DBA OCP
Atl.GA

>>> Greg_Norris_at_mail.dor.state.mo.us 08/08/00 04:24PM >>>
Does anyone have experience with Oracle Support for the Netware platform? We're planning to create some 8i instances, but I've been told that = support
is... difficult. Needless to say, I'm a touch concerned about this (hopefully I'm just being paranoid).

Thanx!

--=20
Author: Norris, Greg
  INET: Greg_Norris_at_mail.dor.state.mo.us=20

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