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error at em console [message #299128] Sat, 09 February 2008 17:07 Go to next message
frdchp
Messages: 3
Registered: February 2008
Junior Member
when i login at http://sever:1158/em
i got the next error message

java.lang.Exception: Exception in sending Request :: null

i revised the documentation and the problem is TZ, i checked my em.properties files and i found

agentTZRegion=America/Caracas

i tried
1)emctl stop dbconsole...... OK
2)emctl start dbconsole ..... OK
3)emctl resetTZ agent ..... NOT OK

C:\>emctl resetTZ agent
Oracle Enterprise Manager 10g Database Control Release 10.2.0.2.0
Copyright (c) 1996, 2005 Oracle Corporation. All rights reserved.
Updating C:\oracle\product\10.2.0\db_esri/elqui_ags/sysman/config/emd.properties
...
resetTZ failed.
The agentTZRegion in:
C:\oracle\product\10.2.0\db_esri/elqui_ags/sysman/config/emd.properties
is not in agreement with what the agent thinks it should be.
Fix your environment.
Pick a TZ value that corresponds to time zone settings listed in:
C:\oracle\product\10.2.0\db_esri/sysman/admin/supportedtzs.lst


C:\>

of course in the emdb.nohup appears a message similar as above


emctl status agent ?

C:\>emctl status agent ?
Oracle Enterprise Manager 10g Database Control Release 10.2.0.2.0
Copyright (c) 1996, 2005 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent is Not Running




Ideas ??

Re: error at em console [message #299129 is a reply to message #299128] Sat, 09 February 2008 17:21 Go to previous messageGo to next message
BlackSwan
Messages: 25036
Registered: January 2009
Location: SoCal
Senior Member
possible solution....

To implement the solution, please execute the following steps:

1. Check if the ORA_TZFILE environment variable is setup.

echo $ORA_TZFILE


2. Unset the ORA_TZFILE

unset ORA_TZFILE


3. Start the Agent.


AGENT_HOME/bin/emctl start agent

Re: error at em console [message #299301 is a reply to message #299128] Mon, 11 February 2008 05:42 Go to previous messageGo to next message
frdchp
Messages: 3
Registered: February 2008
Junior Member
HI, I Followed the possible solution :


C:\Documents and Settings\Administrator>echo %ORA_TZFILE%
%ORA_TZFILE%

C:\Documents and Settings\Administrator>EMCTL START AGENT
Oracle Enterprise Manager 10g Database Control Release 10.2.0.2.0
Copyright (c) 1996, 2005 Oracle Corporation. All rights reserved.
These Windows services are started:

Application Experience Lookup Service
Application Layer Gateway Service
ArcSde Service(esri_sde)
Automatic Updates
COM+ Event System
Cryptographic Services
DCOM Server Process Launcher
DHCP Client
Distributed Link Tracking Client
Distributed Transaction Coordinator
DNS Client
Error Reporting Service
Event Log
Help and Support
HTTP SSL
IIS Admin Service
IPSEC Services
Logical Disk Manager
McAfee Framework Service
McAfee McShield
McAfee Task Manager
Network Connections
Network Location Awareness (NLA)
OracleDBConsoleags
OracleOraDb10g_home2iSQL*Plus
OracleOraDb10g_home2TNSListener
OracleServiceAGS
Plug and Play
Print Spooler
Protected Storage
Remote Access Connection Manager
Remote Procedure Call (RPC)
Remote Registry
Secondary Logon
Security Accounts Manager
Server
Shell Hardware Detection
System Event Notification
Task Scheduler
TCP/IP NetBIOS Helper
Telephony
Terminal Services
Windows Audio
Windows Firewall/Internet Connection Sharing (ICS)
Windows Management Instrumentation
Windows Time
Wireless Configuration
Workstation
World Wide Web Publishing Service

The command completed successfully.


C:\Documents and Settings\Administrator>EMCTL STATUS AGENT ?
Oracle Enterprise Manager 10g Database Control Release 10.2.0.2.0
Copyright (c) 1996, 2005 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent is Not Running

C:\Documents and Settings\Administrator>

Probably i forgot something, please check and i'll try again.

thx in advance
Re: error at em console [message #299302 is a reply to message #299128] Mon, 11 February 2008 05:46 Go to previous message
frdchp
Messages: 3
Registered: February 2008
Junior Member
the set environment is:


C:\Documents and Settings\Administrator>set
ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Administrator\Application Data
CLIENTNAME=FCOHERNANDEZ
ClusterLog=C:\WINDOWS\Cluster\cluster.log
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=ELQUI
ComSpec=C:\WINDOWS\system32\cmd.exe
DEFLOGDIR=C:\Documents and Settings\All Users\Application Data\McAfee\DesktopPro
tection
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Administrator
LOGONSERVER=\\ELQUI
NUMBER_OF_PROCESSORS=2
ORACLE_SID=ags
OS=Windows_NT
Path=C:\oracle\product\10.2.0\db_esri\bin;C:\arcgis\ArcSDE\ora10gexe\bin
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PERL5LIB=C:\oracle\product\10.2.0\db_esri\perl\5.8.3\lib\MSWin32-x86;C:\oracle\p
roduct\10.2.0\db_esri\perl\5.8.3\lib;C:\oracle\product\10.2.0\db_esri\perl\5.8.3
\lib\MSWin32-x86;C:\oracle\product\10.2.0\db_esri\perl\site\5.8.3;C:\oracle\prod
uct\10.2.0\db_esri\perl\site\5.8.3\lib;C:\oracle\product\10.2.0\db_esri\sysman\a
dmin\scripts;
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 10, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=040a
ProgramFiles=C:\Program Files
PROMPT=$P$G
SDEHOME=C:\arcgis\ArcSDE\ora10gexe\
SESSIONNAME=RDP-Tcp#1
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1
TMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1
USERDOMAIN=ELQUI
USERNAME=Administrator
USERPROFILE=C:\Documents and Settings\Administrator
VSEDEFLOGDIR=C:\Documents and Settings\All Users\Application Data\McAfee\Desktop
Protection
windir=C:\WINDOWS

C:\Documents and Settings\Administrator>

ORA_SID is the only variable i see related to Oracle, is that's ok ?
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