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user password invalid [message #277413] Tue, 30 October 2007 00:14 Go to next message
pooja_g
Messages: 56
Registered: December 2005
Location: India
Member
hi,
The user of application get invalid passowrd error,even if they use right password.Only option left is to reset their password.can someone point in some direction to solve this.!Password id not expiring,just getting invalid,

Regs
Re: user password invalid [message #277425 is a reply to message #277413] Tue, 30 October 2007 01:32 Go to previous messageGo to next message
Littlefoot
Messages: 20888
Registered: June 2005
Location: Croatia, Europe
Senior Member
Account Moderator
Well, when there's a doubt whether end user tells the truth or Oracle, in such a case I tend to believe Oracle.

Connect as a privileged user (SYS might be one of them, if you haven't created another one for maintaining purposes) to your database through SQL*Plus and issue
ALTER USER user_name IDENTIFIED BY new_password;
Re: user password invalid [message #277429 is a reply to message #277413] Tue, 30 October 2007 01:44 Go to previous messageGo to next message
pooja_g
Messages: 56
Registered: December 2005
Location: India
Member
Even after resetting the users tell they are unable to login sometimes.I there a way to solve this mystery?
Re: user password invalid [message #277443 is a reply to message #277429] Tue, 30 October 2007 02:50 Go to previous messageGo to next message
Littlefoot
Messages: 20888
Registered: June 2005
Location: Croatia, Europe
Senior Member
Account Moderator
Do they get the "invalid password" error every time?

What happens if you change the password to something very simple (just for testing purposes), for example "1233" or "xxxx" or something similar, just to make sure they won't make a typing mistake.

I wouldn't know why would Oracle act like this; it isn't "alive" to have a bad day from time to time and refuse connections. It might be unavailable, but error in such a situation certainly is NOT "invalid password".
Re: user password invalid [message #278034 is a reply to message #277429] Thu, 01 November 2007 10:26 Go to previous message
vamsi kasina
Messages: 2107
Registered: October 2003
Location: Riyadh, Saudi Arabia
Senior Member
Which ATG Patchset level you are on?
Have a look at these.

I hope your password is following the rules.
Quote:

Password
Enter the initial password of an application user. An application user enters this password along with his username to sign on to Oracle Applications.
1. A password must be at least five (5) characters and can be up to thirty (30) characters.
2. All characters are allowed except control characters, which are non-printable. Oracle encourages the use of non-alphanumeric characters because they add complexity, making passwords harder to guess.

This window does not display the password you enter. After you enter a password, you must re-enter it to ensure you did not make a typing error.
If the application user already exists and the two entries do not match, the original password is not changed and an error message is displayed.
If you are defining a new application user and the two entries do not match, you are required to enter the password again. For a new user, you cannot navigate to the next field until the two entries match.

The first time an application user signs on, he must change his password. If a user forgets his password, you can reassign a new password in this field.
As System Administrator, you can set an initial password or change an existing password, but you cannot access the user's chosen password.
You can set the minimum length of Oracle Applications user passwords using the profile option Signon Password Length. If this profile option is left unset, the minimum length defaults to 5.
You can set the minimum number of days that a user must wait before being allowed to reuse a password with the Signon Password No Reuse profile option.

You can use the profile option Signon Password Hard to Guess to set rules for choosing passwords to ensure that they will be "hard to guess." A password is considered hard-to-guess if it follows these rules:
1. The password contains at least one letter and at least one number.
2. The password does not contain the username.
3. The password does not contain repeating characters.

The Signon Password Failure Limit profile option determines the maximum number of login attempts before the user's account is disabled.
I copied the above from the Window Help.

By
Vamsi

[Updated on: Thu, 01 November 2007 10:31]

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