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CRM [message #253174] Mon, 23 July 2007 01:04 Go to next message
lakshmi surya ram
Messages: 188
Registered: June 2006
Location: HYDERABAD
Senior Member

Hi Folks,

can somebody send me solutions to the following?

1. What are the product dependencies of service contracts?
2. How you create a service contract by using contract header, summary, lines tab?
3. Explain coverage process flow?
4. How do you define serviceable product, subscription product?
5. Explain usage pricing?
6. Explain the warranty and extended warranty consolidation?
7. Explain billing for contract?
8. How you define quality assurance check list?
9. How you setup renewal rule defaults?
10. How you setup reports in service contracts?

Thanks in advance,
Surya
Re: CRM [message #258687 is a reply to message #253174] Mon, 13 August 2007 06:28 Go to previous messageGo to next message
praweenkumar
Messages: 7
Registered: January 2007
Location: Bangalore
Junior Member
Hi Surya,

I'm new to this forum. I have completed my course in CRM and palnning to attend the interviews. Pls could u send me FAQS which u have in CRM to my id.
My id is Praweenkumar@rediffmail.com

Thanks in Advance.

Regards,
Praveen Kumar
Re: CRM [message #259543 is a reply to message #253174] Wed, 15 August 2007 23:03 Go to previous messageGo to next message
lakshmi surya ram
Messages: 188
Registered: June 2006
Location: HYDERABAD
Senior Member

Hi,
which module you are into?
thanks,
Surya
Re: CRM [message #259754 is a reply to message #259543] Thu, 16 August 2007 07:01 Go to previous messageGo to next message
praweenkumar
Messages: 7
Registered: January 2007
Location: Bangalore
Junior Member
Hi Surya,

Thanks for your response.
I'm trying on Foundation, Service Contracts, Depot Repair and Field Service.
Pls send me faqs on above modules to my id praweenkumar@rediffmail.com

Thanks in advance.

Regards,
Praveen Kumar
Re: CRM [message #262161 is a reply to message #259543] Fri, 24 August 2007 14:12 Go to previous messageGo to next message
praweenkumar
Messages: 7
Registered: January 2007
Location: Bangalore
Junior Member
Hi Lakshmi Surya Ram,

Pls can u send me some Oracle CRM related questions to my id praweenkumar@rediffmail.com. I'm trying on Oracle Service Contracts, Field Service, Depot Repair etc.

Regards,
Praveen Kumar
Re: CRM [message #296459 is a reply to message #253174] Sun, 27 January 2008 12:27 Go to previous messageGo to next message
kumar82
Messages: 3
Registered: January 2008
Location: hyderabad
Junior Member

hi

this is kumar i completed my course in crm .Noa i want to attend interviews on base of service contracts and teleservice.So please anybody can send me faqs.
Re: CRM [message #304645 is a reply to message #253174] Thu, 06 March 2008 00:16 Go to previous messageGo to next message
lakshmi surya ram
Messages: 188
Registered: June 2006
Location: HYDERABAD
Senior Member

Hi ,
Anybody of the people took part in this CRM topic are into job,means CRM involved...

Thanks,
Surya
Re: CRM [message #409529 is a reply to message #253174] Tue, 23 June 2009 01:10 Go to previous message
r_pavithara
Messages: 4
Registered: January 2008
Location: Coimbatore
Junior Member
Hi Surya,
Could u please tell me the difference in buisness flow of Loaner & Loaner, Repair and Return in Depot repair

Thanks in advance,
Pavithara R.
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